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Software, Cloud Services & Business Applications
Software, Cloud Services & Business Applications
Microsoft Office 365, OneDrive Cloud Storage, Qualtrics, Site-Licenses, SSC Guide
Categories (4)
Business Applications
Department specific software or software used primarily by faculty and staff.
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Service Portal/TeamDynamix
Service Portal/TeamDynamix support, such as creating/updating portal items, requesting technician access, creation of Knowledge Base articles, removing sensitive data, requesting a presence in the portal, and general Portal/TeamDynamix questions.
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UOCloud Virtual Machines
Services for creating new virtual machines, decommissioning virtual machines, and virtual machine support.
During calendar 2023 Information Systems will be engaged in a lengthy project migrating all UO Virtual Machines to new physical infrastructure. Our delivery timelines for VM requests may be slightly longer as we work through this project activity. Thank you for your understanding.
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UO Slate CRM
Services for Slate Insight (Division of Graduate Studies) CRM Applications
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Services (16)
Digital and Electronic Signature Services Support
Use this service to request support for digital and electronic signature services.
Enterprise Application Add-In or Integration Service Request
University Faculty and Staff use this service to request Add-In or Integration services to support an add-in for Office365, Teams, Zoom (or others).
Enterprise Systems Administration Support Request
Use this service to request support from the Information Services Enterprise Systems for Linux and Windows enterprise systems for both physical and virtual machines.
JupyterHub Support Request
Data Science Group Faculty use this service to request support for JupyterHub
Microsoft 365 Subscription-based Licenses Purchase Request
Faculty and Staff use this service to request subscription-based Microsoft licenses that are part of the Office 365 app family. You can also use this service to request the reallocation of one of these licenses to another person at the UO or cancel your license
Microsoft Office 365 Support Request
Microsoft Office 365 provides access to Word, Excel, PowerPoint, OneNote, and more for Macs, Windows PCs, and mobile devices (iOS, Android, and Windows), as well as online via web browsers for University students and employees.
UOCloud Provisionable Storage
Use this service to request support for UOCloud storage
OneDrive Support
Use this service to request support with OneDrive
Dropbox Support
Use this service to request support with Dropbox
File Shares & Mapped Drive Request
Assistance with or access to departmental file shares.
Microsoft Teams Support
Microsoft Teams is a communication and collaboration service that is part of Microsoft Office 365.
Zoom Support
Use this service to request support or report issues with Zoom.
Software & Application Help Request
For assistance with installing, updating or troubleshooting software issues on department-supported / UO-owned computers.
Site-Licensed Software
Site-licensed software refers to any adopted software program that has proven itself over time and has a large enough following to warrant adoption for the entire campus.
Qualtrics Survey Support
Use this service to request support with Qualtrics surveys.
Microsoft Teams/Skype Phone Bridging Support
Use this service to request phone bridging for Microsoft Teams and/or Skype for Business
Additional Resources
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