Microsoft Teams Support

Use this service to request support for Microsoft Teams, including but not limited to:

  • Instant messaging
  • Point-to-point video conferencing
  • Group video conferencing
  • Audio calls
  • Presence
  • Screen sharing
  • And more!
Note: To request Teams phone bridging support click Phone Bridging with Microsoft Teams and Skype for Business

See the MS Teams knowledge base articles (right side of page) for articles about installing, and setting up Microsoft Teams on various operating systems.

How to Create a Ticket

To request support click Create a Ticket (top right of the page) and provide the requested information.

Availability and Access

Current UO affiliation

Microsoft Teams is expected to be available 24 hours a day, 7 days a week, 365 days a year.

If your computer is managed by IT staff in your unit, please consult them before trying to install Microsoft Teams.


If you have any additional questions view the Contact Technology Help page.

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Create a Ticket


Service ID: 32268
Wed 1/16/19 8:29 AM
Tue 10/6/20 11:22 AM