Microsoft Teams Support

Note: To request Teams phone bridging licenses, please submit requests here:

Service Description

Microsoft Teams is a communication and collaboration service that is part of Microsoft Office 365. This is an evergreen service that is continually evolving and developing. Teams offers features such as:

  • Instant messaging
  • Point-to-point video conferencing
  • Group video conferencing
  • Audio calls
  • Presence
  • Screen sharing
  • And more!

Click on the Request Help button for assistance with Microsoft Teams.

Available To

Current UO affiliation


This service has no additional requirements.

Accessing the Service

Visit our knowledge base article about downloading, installing, and setting up Microsoft Teams on various operating systems.

Note: If your computer is managed by IT staff in your unit, please consult them before trying to install Microsoft Teams.


Visit our Microsoft Teams knowledge base for all related how-to and informational articles or get started with the "Related Articles" listed on the right side of this page.

Support Contact

Click on the Request Help button on this page. 

Service Levels

Microsoft Teams is expected to be available 24 hours a day, 7 days a week, 365 days a year.

To check the status of this service, go to

To report an outage, please use the Service Outage form (click to open)

Service Charges

There are no additional charges for the use of this service.

Service Provider

Information Services


MS Teams, Teams, instant messaging, videoconferencing

Related Services

Skype for Business, Microsoft Office 365


Request Help


Wed 1/16/19 8:29 AM
Fri 4/24/20 8:55 AM