Microsoft Teams Support

Use this service to request support for Microsoft Teams, including but not limited to:

  • Audio calling or Teams calling with dial pad
  • Videoconferencing
  • Chat (instant messaging)
  • Collaboration, including team creation and management
  • Presence
  • Screen sharing
  • And more!

See the Related Articles on this page (on the right or below) for information about installing and setting up Microsoft Teams on various operating systems.

How to Create a Ticket

To request support, click Create a Ticket (top right of the page) and provide the requested information.

Availability and Access

Current UO affiliation

Microsoft Teams is expected to be available 24 hours a day, 7 days a week, 365 days a year.

If your computer is managed by IT staff in your unit, please consult them before trying to install Microsoft Teams.

Questions

If you have any additional questions, view the Contact Technology Help page.

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Related Articles (54)

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Scenarios for calling through Microsoft Teams: calling a UO colleague, calling outside UO, and for someone calling you.
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Change your notification settings in the channel to maximize your efficiency and work with minimal interruptions.
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This article is designed to guide Microsoft Teams users through the process of setting a team's visibility from public to private.
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