Microsoft Teams Support

Use this service to request support for Microsoft Teams, including but not limited to:

  • Audio calling or Teams calling with dial pad
  • Videoconferencing
  • Chat (instant messaging)
  • Collaboration, including team creation and management
  • Presence
  • Screen sharing
  • And more!

See the Related Articles on this page (on the right or below) for information about installing and setting up Microsoft Teams on various operating systems.

How to Create a Ticket

To request support, click Create a Ticket (top right of the page) and provide the requested information.

Availability and Access

Current UO affiliation

Microsoft Teams is expected to be available 24 hours a day, 7 days a week, 365 days a year.

If your computer is managed by IT staff in your unit, please consult them before trying to install Microsoft Teams.


If you have any additional questions, view the Contact Technology Help page.

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Create a Ticket

Related Articles (4)

Best practices recommendations and guidelines for using Microsoft Teams.
The articles below explain how to download, install, and set up Microsoft Teams on different operating systems
This article provides answers to frequently asked questions about Microsoft Teams.
This is a quick start guide to Microsoft Teams that outlines the basic functions of the app.


Service ID: 32268
Wed 1/16/19 8:29 AM
Tue 5/10/22 3:46 PM