Question
How do I block a contact in Microsoft Teams?
Note: You can only block external contacts. Any contacts internal to the university cannot be blocked. Calls to Teams calling queues can't be blocked.
Solution
Desktop or web application
Go into your Calls tab, then go to the History section and find the caller you wish to block.
Select the More Options menu (three-dots) icon and select Block. The contact will be then blocked from attempting to contact you by any method, including calls.
Please Note: You can repeat this step to unblock the caller, or you can do so from the Edit blocked contacts option within the Teams Privacy settings.
Mobile application
Go to the Calls tab, then select History. Once there, select the icon, then select Block contact from the list of options.
Additional resources
For more information about calling through Microsoft Teams, please consult our knowledge base articles.