Contact Technology Help

Help for Students

Technology help for students is provided by the Technology Service Desk.
Visit the Technology Service Desk page for contact information, hours, and services provided.
The Help for Students page provides quick links for common topics, including self-help and how to submit a help ticket.

Help for Faculty and Staff

Help for Faculty and Staff page

Provides quick links for common topics, including self-help and how to submit a help ticket.
Tickets submitted via these services will automatically route to your Unit IT Department if you are supported by User Support Services (USS) or if your Unit IT department is using the UO Service Portal.

Department and Unit IT Support and User Support Services (USS)

For direct support from your IT group, please find your department at Department and Unit IT Support, or visit the USS information page.

General help

If your unit is not included in the Department and Unit IT Support page or you are just unsure and need assistance, please submit a ticket or contact the Technology Service Desk.

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Related Articles (1)

User Support Services Metrics

Metrics pertaining to the service level agreements (SLAs) and customer satisfaction ratings for User Support Services.

Related Services / Offerings (2)

Desktops & Devices Support

This service allows your supported IT department or Technology Service Desk to be notified of any issue relating to operational use of employee devices like computers, laptops or other devices.

Submit a General IT Help Ticket

If you are a current faculty, staff, or student with the University of Oregon and have a technology related question or need technical support, use this service to submit a general help ticket.