Contact Technology Help

Help for Students

Technology help for students is provided by the Technology Service Desk.
Visit the Technology Service Desk page for contact information, hours, and services provided.
The Help for Students page provides quick links for common topics, including self-help and how to submit a help ticket.

Help for Faculty & Staff

The Help for Faculty and Staff page

Provides quick links for common topics, including self-help and how to submit a help ticket.
Tickets submitted via these services will automatically route to your Unit IT Department if you are supported by User Support Services (USS) or if your Unit IT department is using the UO Service Portal.

Department & Unit IT Support and USS

For direct support from your IT group, please find your department on this page Department and Unit IT Support, or the USS information page.

For general help

If your unit is not included in the Department and Unit IT Support page or you are just unsure and need assistance, please submit a ticket or contact the Technology Service Desk.

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Details

Article ID: 31879

Created

Mon 6/12/17 11:41 AM

Modified

Tue 9/5/23 2:59 PM

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Desktops & Devices Support

This service allows your supported IT department or Technology Service Desk to be notified of any issue relating to operational use of employee devices like computers, laptops or other devices.

Submit a General Help Ticket

If you are a current faculty, staff, or student with the University of Oregon and have a technology related question or need technical support, use this service to submit a general help ticket.