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- Knowledge Base
- Communication and Collaboration
- Generative AI
Learn how to use UO's protected version of Copilot Chat, the web-based generative AI companion tool from Microsoft.
- Knowledge Base
- Communication and Collaboration
- Generative AI
Learn more about the in-app version of Microsoft 365 Copilot, available on a subscription basis to UO faculty and staff.
- Knowledge Base
Key tips, resources, and contact information for new faculty and staff to get started with technology at the UO.
- Knowledge Base
- Infrastructure
- UO Secure
If your login information is correct and your device is updated, and you've tried most basic known troubleshooting methods to attempt to connect to UO Secure but it still won't connect, then this article will teach you how to fix the issue in most cases.
- Knowledge Base
- Infrastructure
- UO Secure
This page explains how to set up your ChromeOS device to use the UO Secure wireless network.
- Knowledge Base
- Desktop and Mobile Computing
- Desktop, Devices, and Printing
- Printing
This article describes the process for adding a Xerox AltaLink or VersaLink printer to a macOS or Windows computer.
- Knowledge Base
- Communication and Collaboration
- Collaboration
- Zoom
- Zoom Recording
Learn how to record your Zoom meeting and save it on your computer or in the cloud.
- Knowledge Base
- IT Professional Services
- IT Support Contact Information
The User Support Services (USS)–Technology Service Desk, also known as the Tech Desk or TSD, is committed to supporting UO-affiliated students, faculty, and staff with their computing needs.
- Knowledge Base
- Communication and Collaboration
- Collaboration
- Microsoft Teams
Learn how read receipts work and how to manage your notification settings.
- Knowledge Base
- Communication and Collaboration
- Collaboration
- Microsoft Teams
- Teams Calling
- Application Settings
An overview of settings related to notifications of incoming calls in Microsoft Teams.
- Knowledge Base
- Communication and Collaboration
- Email
- Using Your Email
Instructions for students on forwarding email to an external address.
- Knowledge Base
- Infrastructure
- VPN
- UO VPN
How to install the VPN software on an iOS device (iPhone, iPod Touch, or iPad).
- Knowledge Base
- Infrastructure
- VPN
- UO VPN
How to install the VPN software on an Android device.
- Knowledge Base
- Desktop and Mobile Computing
- Software and Apps
- Qualtrics
General FAQs and resources for Qualtrics.
- Knowledge Base
- Desktop and Mobile Computing
- Software and Apps
- Department Software
- Self-Install Software Options
The university offers a number of site-licensed software for faculty, staff, and students. This page offers a general list of software that's offered, where to download it, and where to ask for help if needed.