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- Knowledge Base
- Infrastructure
- UO Secure
Learn how to connect to UO Secure and stay connected.
- Knowledge Base
- Communication and Collaboration
- Collaboration
- Getting Started
This page includes a table that describes the features of collaboration tools available to UO affiliates.
- Knowledge Base
- Information Security
- Accounts and Access
- Duck ID
Information about when technology resources are granted, what services are automatically added, and how to request other services.
- Knowledge Base
- Communication and Collaboration
- Generative AI
Learn more about the in-app version of Microsoft 365 Copilot, available on a subscription basis to UO faculty and staff.
- Knowledge Base
- Communication and Collaboration
- Generative AI
Learn how to use UO's protected version of Copilot Chat, the web-based generative AI companion tool from Microsoft.
- Knowledge Base
- Information Security
- Accounts and Access
- Duck ID
- Password Help
Explains how to update your computer and accounts after changing your Duck ID password.
- Knowledge Base
- Information Security
- Accounts and Access
- Duck ID
- Password Help
Help with resetting your Duck ID password.
- Knowledge Base
- Desktop and Mobile Computing
- Software and Apps
- Web Browsers
Step-by-step guide to clearing your browser's cache and cookies.
- Knowledge Base
- Information Security
- Accounts and Access
- Duo (Two-Step Login)
- Troubleshooting Duo
Instructions for reconnecting Duo with your cell phone for troubleshooting reasons or after getting a new one.
- Knowledge Base
- Information Security
- Guidelines
This article contains information on preventing an account compromise as well as how to regain access once an account is compromised.
- Knowledge Base
- Information Security
- Accounts and Access
- Duck ID
- Password Help
This article contains information about UO's password requirements, and tips to creating a strong password.
- Knowledge Base
- Infrastructure
- UO Secure
This page explains how to set up your macOS device to use the UO Secure wireless network.
- Knowledge Base
- Infrastructure
- UO Secure
If your login information is correct and your device is updated, and you've tried most basic known troubleshooting methods to attempt to connect to UO Secure but it still won't connect, then this article will teach you how to fix the issue in most cases.
- Knowledge Base
- Infrastructure
- UO Secure
Step-by-step guide on how to use the UO WiFi Setup network to repair your access to UO Secure.
- Knowledge Base
- Information Security
- Accounts and Access
After graduation, students can still access UO technology services for a limited time. This page provides information about what is available to them and for how long.