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- Knowledge Base
- Infrastructure
- VPN
- UO VPN
Install Cisco Secure Client by going to the Secure Client website and logging in with your Duck ID and password.
- Knowledge Base
- Communication and Collaboration
- Email
- Using Your Email
Learn how to schedule sending an email at a future time.
- Knowledge Base
- Communication and Collaboration
- Collaboration
- Microsoft Teams
- Getting Started
Overview of how to sign in to the Microsoft Teams application, its associated web application, and some key features.
- Knowledge Base
- Communication and Collaboration
- Generative AI
Learn more about the in-app version of Microsoft 365 Copilot, available on a subscription basis to UO faculty and staff.
- Knowledge Base
- Information Security
- Accounts and Access
- Duo (Two-Step Login)
- Learn About Duo
This page provides instructions for getting started with Duo, UO's two-step login service.
- Knowledge Base
- Information Security
- Accounts and Access
- Duo (Two-Step Login)
- Learn About Duo
A guide to all the ways to complete a two-step login.
- Knowledge Base
- IT Professional Services
- IT Support Contact Information
The User Support Services (USS)–Technology Service Desk, also known as the Tech Desk or TSD, is committed to supporting UO-affiliated students, faculty, and staff with their computing needs.
- Knowledge Base
- Communication and Collaboration
- Telephones, Radios, and Television
- Fax information
This page explains why UO recommends replacing existing analog fax lines with alternative services.
- Knowledge Base
- Communication and Collaboration
- Telephones, Radios, and Television
- Fax information
Learn about alternatives to fax services and how to choose the option that best meet your needs.
- Knowledge Base
- Desktop and Mobile Computing
- Software and Apps
- Shell
How to enable Shell access.
- Knowledge Base
- Communication and Collaboration
- Email
- Spam Filtering and Email Security
Learn about email warning tags—brief notes added to incoming emails that may warrant extra caution.
- Knowledge Base
- Desktop and Mobile Computing
- Software and Apps
- Adobe
Learn how to use the Adobe Creative Cloud application
- Knowledge Base
- Communication and Collaboration
- Collaboration
- Zoom
- Getting Started
Learn how to install the Zoom application on your computer or mobile device.
- Knowledge Base
- Communication and Collaboration
- Collaboration
- Getting Started
This page includes a table that describes the features of collaboration tools available to UO affiliates.
- Knowledge Base
- Communication and Collaboration
- Generative AI
Learn how to use UO's protected version of Copilot Chat, the web-based generative AI companion tool from Microsoft.