Service Catalog

Categories (7)

Administration and Business

Services that support the administrative and business functions of an institution. Includes business capability and process automation, financial and procurement systems, human resource systems, library systems, and student information systems.
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Communication and Collaboration

Communication services. Includes conferencing, telephones, email, A/V media, and web services.
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Desktop and Mobile Computing

Services that support access and use of community members' devices and related peripherals. This includes desktop and mobile device support, printing and related services, and software and application distribution.
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Information Security

Services that provide security, data integrity, and compliance for institutional activities. Includes identity and access management, security consulting and education, incident response and investigation, and security policy and compliance.
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Infrastructure

Data center, database management, network and connectivity management, and server and storage management services
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Teaching and Learning

Instructional technology and resources supporting teaching and learning.
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Department Specific Services

Department-specific services for related services to support Enterprise departments.
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Services (3)

Submit a General IT Help Ticket

If you are a current faculty, staff, or student with the University of Oregon and have a technology related question or need technical support, use this service to submit a general help ticket.

Report a Service Outage

Use this service to report a service outage or degradation of services

I need help and I don't have a UO account

If you are a prospective student, parent, alumni, vendor, etc. and have a technology related question, click here to open a ticket for IT support.