Service Catalog

Categories (14)

Communication and Collaboration

Communication services. Includes conferencing, telephones, email, A/V media, and web services.

Information Security

Report Phishing, SSL Certificates, Information Security Consulting


Data center, database management, network and connectivity management, and server and storage management services

Teaching and Learning

Instructional technology and resources supporting teaching and learning.

Accounts & Passwords

Duck ID Accounts, Role Accounts, Two-Step Login (Duo); Access Requests for: Banner, AppWorx, DuckDocs, IDR (Cognos)

Computers & Devices

Office or personal desktop and printer support, Department Purchasing, CrashPlan, Endpoint Protection, UO PDX


Services for Pay to Print, and Office, Departmental printing.

Email & Calendaring

Email and Calendar (UOmail, Exchange, Webmail), Microsoft Teams, Spam Filtering (Proofpoint), Email Lists

Telephone & Video

Telephones & Voicemail, UO Directory, Two-way Radio, Vendor/Event Network & Phone Services, MiFi Rentals

Software, Cloud Services & Business Applications

Microsoft Office 365, OneDrive Cloud Storage, Qualtrics, Site-Licenses, SSC Guide

Event Support

Services to schedule classrooms, Caterease, UO Event Calendar.

Website Development

UO Blogs, Drupal Hosting,, OrgSync, Domain Name Services

Training & Consulting

Device, Software, and User Training

Department Specific Services

Department specific services for Student Life, School of Journalism, School of Design, and Housing.

Services (3)

Submit a General IT Help Ticket

If you are a current faculty, staff, or student with the University of Oregon and have a technology related question or need technical support, use this service to submit a general help ticket.

Report a Service Outage

Use this service to report a service outage or degradation of services

I need help and I don't have a UO account

If you are a prospective student, parent, alumni, vendor, etc. and have a technology related question, click here to open a ticket for IT support.