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Categories (7)
Administration and Business
Services that support the administrative and business functions of an institution. Includes business capability and process automation, financial and procurement systems, human resource systems, library systems, and student information systems.
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Communication and Collaboration
Communication services. Includes conferencing, telephones, email, A/V media, and web services.
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Desktop and Mobile Computing
Services that support access and use of community members' devices and related peripherals. This includes desktop and mobile device support, printing and related services, and software and application distribution.
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Information Security
Services that provide security, data integrity, and compliance for institutional activities. Includes identity and access management, security consulting and education, incident response and investigation, and security policy and compliance.
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Infrastructure
Data center, database management, network and connectivity management, and server and storage management services
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Teaching and Learning
Instructional technology and resources supporting teaching and learning.
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Department Specific Services
Department specific services for Student Life, School of Journalism, School of Design, and Housing.
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Services (3)
Submit a General IT Help Ticket
If you are a current faculty, staff, or student with the University of Oregon and have a technology related question or need technical support, use this service to submit a general help ticket.
Report a Service Outage
Use this service to report a service outage or degradation of services
I need help and I don't have a UO account
If you are a prospective student, parent, alumni, vendor, etc. and have a technology related question, click here to open a ticket for IT support.
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UO Forms Support Request
SCUA Reproduction Request
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