My Recently Visited Services

DuckWeb is the University of Oregon’s online information system for students, faculty, and staff.

If you are a current faculty, staff, or student with the University of Oregon and have a technology related question or need technical support, use this service to submit a general help ticket.

Request support with Canvas and Instructional Design. Some of the areas of support are: Canvas tools, setting up a Canvas course site, help with instructional design.

If you are having troubles claiming your Duck ID or encountered an error during the claim process

Faculty and Staff use this service to request subscription-based AI license purchases or changes.

Distribution, installation, and troubleshooting of software and licenses

This service allows your supported IT department or Technology Service Desk to be notified of any issue relating to operational use of employee devices like computers, laptops or other devices.

UO-affiliated and non-UO-affiliated customers use this service to request funds to be deposited directly to Duck Bucks accounts.

University Health Services use this service for a technology related question or technical support need.

For assistance with UOmail email and calendar issues.

Use this service to request support from Research Technology Services (RTS) for the Research Administration Portal (RAP).

Use this service to request support or report issues with Zoom.

University supervisor, dean, department head, or designee of the employee should use this service to request login and data access for an employee to Cognos Analytics data.

Your Duck ID is the first part of your UO email address before the @ sign. You use your Duck ID and associated password to log in to many services at UO, including e-mail, wireless, and Canvas.

Use this service to report a service outage or degradation of services

Requests to add or remove building access, report an issue with building access, or request building door schedule changes.

Student Services Enrollment Management (SSEM) faculty, staff, and students use this service to request support for Slate Connect (CRM)

Use this service to request removal of an emergency phone.

A limited number of webcams and Chromebooks are available for checkout to University of Oregon students to facilitate remote education.

EMU staff use this service to submit an EMU Facilities Work Order

Use this service to request support for digital and electronic signature services.

Services that provide a secure computing environment for end users. Includes network security, system security, application security, and threat monitoring and management.

To make appointment for on-premises access to Aerial Photography Collection or request digitization of images.

Students, Faculty, and Staff use this service to request support for TK20 and Watermark.

This service is for University personnel only who are requesting access or the removal of access to a data center.