My Recently Visited Services

Your Duck ID is the first part of your UO email address before the @ sign. You use your Duck ID and associated password to log in to many services at UO, including e-mail, wireless, and Canvas.


Use this service to request assistance with updating your phone number or campus in the online directory


Use this service to request support for UONet for wireless connections to your phone, tablet, laptop, or desktop.


This form is designed for use by individuals who can't visit the Technology Service Desk in person.


Microsoft Office 365 provides access to Word, Excel, PowerPoint, OneNote, and more for Macs, Windows PCs, and mobile devices (iOS, Android, and Windows), as well as online via web browsers for University students and employees.


Use this service to report a service outage or degradation of services


Two-step login provides a second layer of security to any type of login, requiring extra information or a physical device in addition to the user's password.


If you are having troubles claiming your Duck ID or encountered an error during the claim process


Students, download the Navigate Student mobile app. Available on the Apple App Store and Google Play.


If you are a current faculty, staff, or student with the University of Oregon and have a technology related question or need technical support, use this service to submit a general help ticket.


Use this service to request support for the Campus Virtual Labs.


Added Canvas status update


For assistance with UOmail email and calendar issues.


Integration Services provides consultation and implementation services for various software integration requests.


DuckWeb is the University of Oregon’s online information system for students, faculty, and staff.


University Faculty and Staff use this service to request support for Evergreen application help.


Account setup for business applications like Banner, AppWorx, and DuckDocs.


Reporting and recovery assistance with lost or stolen devices (phones, laptops, and other devices)


Faculty and Staff use this service to request subscription-based AI license purchases or changes.


University faculty, staff, and students use this service to get support for the 1Password password management application.


A limited number of webcams and Chromebooks are available for checkout to University of Oregon students to facilitate remote education.


Admissions, enrollment, registration, orientation, financial aid, student accounts and collections, advising, and career services systems.


Use this service to request Smartsheet support


Use these services to get support with TeamDynamix, including TeamDynamix change, access, training, onboarding requests, and code of conduct.


Virtual Desktop Support provides access to a virtual computing environment that allows students, staff, and faculty to run applications that require remote computing,