This service allows your supported IT department or Technology Service Desk to be notified of any issue relating to operational use of employee devices like computers, laptops or other devices.
Assistance with or access to departmental file shares.
McAfee antivirus is software that automatically runs on your computer to protect against viruses, malware, and other threats.
IS Classroom Technology lends equipment and provides services to UO faculty, staff and students for purposes directly related to University of Oregon courses.
The IS Media Services Team offers professional video production, streaming, and video conferencing services to the University of Oregon community, state agencies, and non-profit organizations.
This form should be used to submit requests to the Information Services Technology Access and Support staff.
For assistance with Webmail, Exchange, & UOmail email and calendar issues.
Microsoft Office 365 provides access to Word, Excel, PowerPoint, OneNote, and more for Macs, Windows PCs, and mobile devices (iOS, Android, and Windows), as well as online via web browsers for University students and employees.
Integrated Data and Reporting (IDR) consists of a data warehouse and a data reporting and analysis tool (Cognos Analytics).
Microsoft Teams is a communication and collaboration service that is part of Microsoft Office 365.
Use this form to report a service outage.
If you are unable to use the self-recovery options, or visit the Technology Service Desk, complete the form on this page for assistance.
If you need a password for a department or role account, visit:
https://service.uoregon.edu/TDClient/2030/Porta...
If you are a prospective student, parent, alumni, vendor, etc. and have a technology related question, click here to open a ticket for IT support.
If you are a current faculty, staff, or student with the University of Oregon and have a technology related question or need technical support, use this service to submit a general help ticket.
This service has been merged with the Office/Departmental Printing Support, click to request help.
The College of Design offers copy/scanning/printing from a select group for Xerox copiers located in our facilities for faculty, staff, and GEs.
On-campus vendors, retailers, and other contracted entities can use this form to request new network and/or phone services or changes to existing network and/or phone services.
DuckDocs is a document management system that provides an electronic alternative to paper-based process.
Provides software support for classes that are traditionally supported by a physical computer lab.
Use this service for technical assistance with EMU building systems. This includes support for building maintenance and monitoring systems as well as access and specialty systems
DuckWeb is the University of Oregon’s online information system for students, faculty, and staff.
Records management system for student conduct and care records.
Account setup for business applications like Banner, AppWorx, DuckDocs, etc.
Email lists are a simple way to use and manage communications with groups of people via email.
Zoom is a cloud-based service that allows for easy videoconferencing, online meetings, audio calls, and group messaging.
Request support with Canvas and Instructional Design. Some of the areas of support are: Canvas tools, setting up a Canvas course site, help with instructional design.