My Recently Visited Services
Site-licensed software refers to any adopted software program that has proven itself over time and has a large enough following to warrant adoption for the entire campus.
Use this service to request support for the DuckDocs (OnBase) enterprise content management system.
Use this service to request assistance from the Office of Institutional Research in acquiring, compiling, and/or analyzing operational data.
Distribution, installation, and troubleshooting of software and licenses
Use this service to request support for UONet for wireless connections to your phone, tablet, laptop, or desktop.
UO Libraries employees should use this service to report issues or request assistance with library-managed technology
If you are a prospective student, parent, alumni, vendor, etc. and have a technology related question, click here to open a ticket for IT support.
Microsoft Office 365 provides access to Word, Excel, PowerPoint, OneNote, and more for Macs, Windows PCs, and mobile devices (iOS, Android, and Windows), as well as online via web browsers for University students and employees.
For Residence Halls & University Apartment residents to request help registering devices to connect to the university Residential Network.
The Audio Visual Services Video Production Team offers professional video production, streaming, and video conferencing services to the University of Oregon community, state agencies, and non-profit organizations.
Services to support Media and Audio/Visual requests
If you are a current faculty, staff, or student with the University of Oregon and have a technology related question or need technical support, use this service to submit a general help ticket.
Account setup for business applications like Banner, AppWorx, and DuckDocs.
This form is designed for use by individuals who can't visit the Technology Service Desk in person.
All users may request digital reproductions of items in UO Libraries' Special Collection and University Archives (SCUA) by completing this request form.
Help with selecting and implementing technology solutions and services.
Technology associated with printers and copiers, such as copy, scan, fax, and print.
For support issues pertaining to technology within classrooms.
This service allows your supported IT department or Technology Service Desk to be notified of any issue relating to operational use of employee devices like computers, laptops or other devices.
Your Duck ID is the first part of your UO email address before the @ sign. You use your Duck ID and associated password to log in to many services at UO, including e-mail, wireless, and Canvas.
UO Libraries Supervisors use this service to this service to request technology off-boarding or status change of UO Library employees.