Use this service to request support or report issues with Zoom. You can request help with the following and you can still submit a ticket if your issue isn't listed:
Note: If your device is managed by your IT department, please contact your local IT support before installing Zoom
Visit our Zoom knowledge base for all related how-to and informational articles or get started with the "Related Articles" listed on the right side of this page.
How to Create a Ticket
To request support click Create a Ticket (top right of the page) and provide the following information:
- Trouble logging in
- Zoom Basics/Classroom Assistant Training
- Help installing the Zoom application
- Zoom Webinar
- Ohter (provide details)
- Description of your request
Availability and Access
Current UO faculty and staff as of March 17, 2020.
Current students as of March 23, 2020.
You can expect a response to your request within 6 business hours.
Questions
If you have any additional questions view the Contact Technology Help page.
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