Zoom Support

Service Description

Zoom is a cloud-based service that allows for easy videoconferencing, online meetings, audio calls, and group messaging.

Click on the Request Help button for assistance with Zoom or contact your unit's IT staff.

Available To

Current UO faculty and staff as of March 17, 2020.

Current students as of March 23, 2020.


This service has no additional requirements.

Accessing the Service

Zoom can be accessed three different ways:

  1. by the web at https://uoregon.zoom.us/,
  2. by the desktop Zoom application, or
  3. by the mobile application.

To access Zoom via the Zoom application on your computer or mobile device, you will first need to download the Zoom application*. For instructions on how to download and install this application, visit our article about installing the Zoom application.

*Note: If your device is managed by your IT department, please contact your local IT support before installing Zoom.


Visit our Zoom knowledge base for all related how-to and informational articles or get started with the "Related Articles" listed on the right side of this page.

Support Contact

Click on the Request Help button on this page or contact your unit's IT staff.

Service Levels

To check the status of this service, go to status.uoregon.edu.

To report an outage, please use this Service Outage form.

Service Charges

There are no additional charges for the use of this service.

Service Provider

Information Services


video conferencing, videoconferencing, webinar

Related Services

Microsoft Teams

Request Help


Tue 3/17/20 7:22 AM
Thu 4/23/20 3:24 PM