Documentation for Zoom video conferencing.

Categories (4)

Getting Started

Articles on how to get started in Zoom (i.e., installation, configuration, etc.)

Using Zoom

Articles on using Zoom (i.e., best practices, etc.)

Zoom Recording

How to record and manage recorded files for Zoom.

Through other apps/services

How to use Zoom embedded in other applications or services (i.e., Outlook, Canvas, etc.)

Articles (22)

Pinned Article Switching between an incoming call in Teams and a Zoom call

Learn how to switch from a Zoom call to an incoming Teams call then return back to Zoom.

Adding and Sharing Your Pronouns in Zoom

How to add and share your pronouns in Zoom.

Error Accessing Zoom Meetings Through Canvas (HIPAA tenant)

This page describes troubleshooting steps for accessing the "Zoom Meetings" tool in Canvas when presented with the "User does not exist" error for users of the HIPAA compliant tenant.

iOS Screen Sharing with the Zoom Desktop Client

Learn how to share your iOS device screen in the Zoom desktop client.

Preventing Zoombombing

Learn how to prevent and respond to Zoombombing — the disruption of a Zoom class or meeting with racist, misogynistic, or vulgar messages or images.

Refreshing Your Zoom Account after a New License is Assigned

Does your account still say "Basic" after an upgrade?

Follow these step-by-step instructions to refresh your account and confirm your new Zoom license is in place.

Removing the Zoom plugin for Outlook

Learn how to remove the Zoom plug-in for Outlook.

Transition a UO Zoom Account to the HIPAA-compliant Zoom tenant

Learn how to move your UO Zoom account into the HIPAA-compliant Zoom tenant.

Using Live Transcription for Zoom

How to enable live transcription for Zoom calls.

Using Zoom internationally

This article provides information for Zoom usage when outside of the United States.

Zoom Account Types and Eligibility

This article explains the different Zoom account types available at the UO.

Zoom Support Structure and Access

This article is designed to explain the support structure for Zoom and its plugin within Canvas, the UO's course management service and how to access its different features.

Zoom Training Videos and Webinars

This page contains information about Zoom's own training videos and webinars about Zoom.

Zoom Whiteboard

This article describes how to create and share a Zoom Whiteboard.

Zoom: How to Restrict Access to Authenticated Users

How to restrict meeting access to only users who can sign in using a Zoom account (any Zoom account — free or paid) or a UO Zoom account.

Zoom: How to Verify Your Account is in the UO HIPAA Environment

Learn how to determine if your UO Zoom account is on the Zoom HIPAA environment.

Zoom: Recording Meetings

Learn how to record your Zoom meeting and save it on your computer or in the cloud.

Zoom: Using Automated Transcripts (Captions) for Recordings

Learn how to enable and disable captioning (automated transcripts) for your Zoom recordings.

Zoom: Using Breakout Rooms

Learn how to use and manage Zoom Video Breakout Rooms.

Zoom: Using Virtual Backgrounds

Learn how to use the Virtual Background feature to display an image or video as your background during a Zoom meeting. You can also download UO custom backgrounds from this page.

Transition an existing Zoom account to UO's Zoom service

On March 23, 2020, or shortly thereafter, UO students and employees who have existing Zoom accounts with that are associated with their email address will be prompted to choose to either 1) Transition those accounts into UO's new enterprise Zoom service or 2) Change the email address associated with the account. This page provides instructions for both options.