Zoom

Documentation for Zoom video conferencing.

Categories (5)

Getting Started

Articles on how to get started in Zoom (i.e., installation, configuration, etc.)
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Using Zoom

Articles on using Zoom (i.e., best practices, etc.)
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Zoom Recording

How to record and manage recorded files for Zoom.
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Through other apps/services

How to use Zoom embedded in other applications or services (i.e., Outlook, Canvas, etc.)
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HIPAA Tenant

Articles pertaining to the HIPAA-compliant version of Zoom.
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Articles (5)

Pinned Article Switching between an incoming call in Teams and a Zoom call

Learn how to switch from a Zoom call to an incoming Teams call then return back to Zoom.

Refreshing Your Zoom Account after a New License is Assigned

Does your account still say "Basic" after an upgrade?

Follow these step-by-step instructions to refresh your account and confirm your new Zoom license is in place.

Zoom Account Types and Eligibility

This article explains the different Zoom account types available at the UO.

Zoom Support Structure and Access

This article is designed to explain the support structure for Zoom and its plugin within Canvas, the UO's course management service and how to access its different features.

Transition an existing Zoom account to UO's Zoom service

On March 23, 2020, or shortly thereafter, UO students and employees who have existing Zoom accounts with zoom.us that are associated with their @uoregon.edu email address will be prompted to choose to either 1) Transition those accounts into UO's new enterprise Zoom service or 2) Change the email address associated with the account. This page provides instructions for both options.