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The two goals for this document are to help solve common problems for print users quickly, and to make sure that a transition from Tier 1 or Tier-2 support to Tier 3 support is smooth.
Learn how to print from your own personal Windows/Apple/Android devices to Pay-to-Print devices/printers.
Learn how to print from your own personal Windows/Apple/Android devices to printers managed by PaperCut in computer labs.
Hub article for pay-to-print resources and assistance.
Learn how to print in the Knight Library from a lab computer.
How do I identify the 98 number on a Duck Bucks card?
Learn how to troubleshoot an issue where your file is printed as pages of code or doesn't print.
How to use the Scan to Email functionality on Pay-to-Print devices.
Learn how to print to PaperCut-managed printers using UO-managed computers and devices. This process is for USS staff and student staff only.
Learn how to release a print job on a UO PaperCut-managed printer from the UO PaperCut Portal.
Learn how to release a print job on pay-to-print devices from the UO PaperCut Portal.
Learn how to use a prepaid Duck Bucks card to pay for print jobs in computer labs.
How to print in the Price Science Commons Library.
Learn how to print at the Knight Law Library.
How to release print jobs using LCB student printing credits.