How to release a print job with UO PaperCut Portal

Overview

Learn how to release a print job on a UO PaperCut-managed printer from the UO PaperCut Portal. This process can be used in the event that a user is unable to login to a printer with their UO ID card or when a user can not login with the on-screen keyboard.

Process

Note Before you start, you must be on a UO Network or UO VPN
  1. Send a print job to FindMeBW or FindMeColor as you would normally
  2. Login to UO PaperCut User Portal with your Duck ID and password
  3. Upon logging in you will see your print job waiting to be released. On the right-hand side, click Print
    Photo showing a users print jobs waiting to be released from campus virtual printing queues.
  4. To release the print job, Click on the name of the printer that you wish to release the print job to and your job will print. (If you are not sure of the printer name, please ask the nearest service desk.)
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Related Services / Offerings (1)

Printer Services
Technology associated with printers and copiers, such as copy, scan, fax, and print.