Popular Articles

This document explains the steps in getting a static IP address on android devices.
Basic instructions for using the UO's Webmail interface to read and send emails.
Skype for business caches files locally on your PC or Mac to pull information quickly and efficiently.  Sometimes you may need to clear your cache to resolve specific issues.  This article explains how to clear your cache on your PC or Mac.
Steps on changing the dimensions of an image in OSX.
Instructions for how to revert to an older version of Java.
Accessing your email using a web browser.
Find out which email system you're using, how to access it online, and which email programs are supported.
You have two usernames at the UO: your UO ID (95#) and your Duck ID (beginning of your UO email address).
You can change your time zone in Outlook by going to File > Options > Calendar > Time Zones.
The Technology Service Desk is committed to supporting University-affiliated students, faculty, and staff with their computing needs.
Help with resetting your Duck ID password.
Install Cisco AnyConnect by going to the AnyConnect website and logging in with your Duck ID and password.
Network connectivity problems can be the result of a variety of issues. This article goes through potential issues that could cause connectivity problems, including DHCP settings, proxy settings, and device drivers.
Steps to sign yourself out of all sites and devices connected to your Office 365 account
To share files between any two machines they will need to be on the same network. The easiest way of doing this is connecting both machines to a common hub, switch, or router. A crossover cable can suffice as well, but it isn't typically recommended as it has many limitations. Once the machines are connected under the same network, you can use either the Mac or the PC as the host.
This page provides instructions for getting started with Duo, UO's two-step login service.
You can set up a static IP on your iPhone/iPad by going to Settings > Wi-Fi > clicking on the "i" next to your network > Static.
Step-by-step instructions for setting up your email in iOS Mail for iPhone & other Apple mobile devices.
For additional assistance, contact your local IT department or Tech Desk.
Zoom is a cloud-based videoconferencing tool for audio- and videoconferencing, chat, webinars, hosting large meetings, and more. Learn how to join a Zoom meeting, adjust your audio and video settings, use meeting controls, and share your screen
Steps for uninstalling McAfee Enterprise in windows.
How to claim your Duck ID for new students.
Step by step guide on installing Office via Office 365 on Mac, PC and mobile devices.
The articles below explain how to download, install and set up Microsoft Teams on different operating systems
Learn how to connect to UO Secure and stay connected.