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- Knowledge Base
- Desktop and Mobile Computing
- Desktop, Devices, and Printing
- Desktop and Devices
- Device Troubleshooting
- Windows
How to deal with a Dell BIOS update stuck at 0% progress.
- Knowledge Base
- Desktop and Mobile Computing
- Desktop, Devices, and Printing
- Printing
- Pay-to-Print
- Virtual queue
Learn how to install virtual printer queues on personal Windows devices to print to UO-managed Pay-to-Print Devices
- Knowledge Base
- Communication and Collaboration
- Office 365
- OneDrive
- Sharing files
How to share files and folders through OneDrive in Windows.
- Knowledge Base
- Desktop and Mobile Computing
- Software and Apps
- Assistive Technologies
Learn how to access JAWS, ZoomText, or Fusion software.
- Knowledge Base
- Infrastructure
- University Health Services (UHS)
Instructions for clearing a Windows print queue.
- Knowledge Base
- Desktop and Mobile Computing
- Software and Apps
- Endpoint Security
- Microsoft Defender
Learn more about Microsoft Defender for Endpoint (MDE) on UO-owned and managed computers.
- Knowledge Base
- Desktop and Mobile Computing
- Software and Apps
- CrashPlan (formerly Code42)
How to install and sign in to CrashPlan to commence regular computer backups.
- Knowledge Base
- Infrastructure
- UO Secure
This page explains how to set up your Windows device to use the UO Secure wireless network.
- Knowledge Base
- Desktop and Mobile Computing
- Software and Apps
- Department Software
- Self-Install Software Options
Provides information on how to use Microsoft's Software Center to install applications, updates and Operating System Upgrades.
- Knowledge Base
- Infrastructure
- Eduroam
How to connect to eduroam on your Windows computer.
- Knowledge Base
- Desktop and Mobile Computing
- Desktop, Devices, and Printing
- Desktop and Devices
- Device Troubleshooting
Learn what to do when receiving the error "The security database on the server does not have a computer account for this workstation trust relationship."
- Knowledge Base
- Infrastructure
- UO Secure
If your login information is correct, your Windows device is updated, and if you've tried most basic known troubleshooting methods to attempt to connect to UO Secure but it still won't connect, then this article will teach you how to fix the issue in most cases.
- Knowledge Base
- Desktop and Mobile Computing
- Desktop, Devices, and Printing
- Desktop and Devices
- Device Troubleshooting
- Windows
Learn how to regain access to a network file share after a software update.
- Knowledge Base
- Teaching and Learning
- Classrooms and Labs
- Computer Lab Printing
- Virtual Printer Queues
Learn how to install virtual printer queues on personal Windows devices to print to printers managed by PaperCut.
- Knowledge Base
- Communication and Collaboration
- Collaboration
- Microsoft Teams
- Getting Started
This article explains how to download, install and set up Microsoft Teams in Windows 10.