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    - Knowledge Base
- Desktop and Mobile Computing
- Software and Apps
- CrashPlan
        How to install and sign in to CrashPlan to commence regular computer backups.
      
     
  
    
    
    - Knowledge Base
- Communication and Collaboration
- Office 365
- OneDrive
- Sharing files
        How to share files and folders through OneDrive in Windows.
      
     
  
    
    
    - Knowledge Base
- Desktop and Mobile Computing
- Software and Apps
- Assistive Technologies
        Learn how to access JAWS, ZoomText, or Fusion software.
      
     
  
    
    
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- Communication and Collaboration
- Email
- Getting Started
- Setup by Operating System/Platform
        Step-by-step instructions for setting up your email in Outlook 365 for Windows.
      
     
  
    
    
    - Knowledge Base
- Desktop and Mobile Computing
- Desktop, Devices, and Printing
- Desktop and Devices
- Device Troubleshooting
- Windows
        How to deal with a Dell BIOS update stuck at 0% progress.
      
     
  
    
    
    - Knowledge Base
- Desktop and Mobile Computing
- Desktop, Devices, and Printing
- Printing
- Pay-to-Print
- Virtual queue
        Learn how to install virtual printer queues on personal Windows devices to print to UO-managed Pay-to-Print Devices
      
     
  
    
    
    - Knowledge Base
- Infrastructure
- University Health Services (UHS)
        Instructions for clearing a Windows print queue.
      
     
  
    
    
    - Knowledge Base
- Infrastructure
- eduroam
        How to connect to eduroam on your Windows computer.
      
     
  
    
    
    - Knowledge Base
- Infrastructure
- UO Secure
        This page explains how to set up your Windows device to use the UO Secure wireless network.
      
     
  
    
    
    - Knowledge Base
- Desktop and Mobile Computing
- Software and Apps
- Department Software
- Self-Install Software Options
        Provides information on how to use Microsoft's Software Center to install applications, updates and Operating System Upgrades.
      
     
  
    
    
    - Knowledge Base
- Desktop and Mobile Computing
- Software and Apps
- Endpoint Security
- Microsoft Defender
        Learn more about Microsoft Defender for Endpoint (MDE) on UO-owned and managed computers.
      
     
  
    
    
    - Knowledge Base
- Desktop and Mobile Computing
- Desktop, Devices, and Printing
- Desktop and Devices
- Device Troubleshooting
        Learn what to do when receiving the error "The security database on the server does not have a computer account for this workstation trust relationship."
      
     
  
    
    
    - Knowledge Base
- Infrastructure
- UO Secure
        If your login information is correct, your Windows device is updated, and if you've tried most basic known troubleshooting methods to attempt to connect to UO Secure but it still won't connect, then this article will teach you how to fix the issue in most cases.
      
     
  
    
    
    - Knowledge Base
- Desktop and Mobile Computing
- Desktop, Devices, and Printing
- Desktop and Devices
- Device Troubleshooting
- Windows
        Learn how to regain access to a network file share after a software update.
      
     
  
    
    
    - Knowledge Base
- Teaching and Learning
- Classrooms and Labs
- Computer Lab Printing
- Virtual Printer Queues
        Learn how to install virtual printer queues on personal Windows devices to print to printers managed by PaperCut.