- Knowledge Base
- Telephones, Radios, & Television
- Telephones & Voicemail
Information about Amazon Connect especially highlighting changes from our older Avaya system
- Knowledge Base
- Teaching, Learning, & Classrooms
This article is designed to guide instructors to support documentation for various software services that can be used for remote instruction and collaboration.
- Knowledge Base
- Information Security
This is a quick reference table that shows the data sensitivity levels allowed in UO Collaboration tools.
- Knowledge Base
- Accounts & Access
- Two-Step Login (Duo)
- Learn About Duo
This page provides instructions for getting started with Duo, UO's two-step login service.
- Knowledge Base
- Accounts & Access
- Two-Step Login (Duo)
- Troubleshooting Duo
Troubleshooting advice for using the Remember Me feature
- Knowledge Base
- Telephones, Radios, & Television
- Telephones & Voicemail
Information about telecommunications billing rates for UO departments, students, and non-UO groups.
- Knowledge Base
- Websites
- UO Blogs
Additional users can be added to a blog. You might want to add a user if your blog is private and only visible to registered subscribers, yet you also would like to have others contribute content.
Adding additional users to your blog or site is great for collaboration purposes.
- Knowledge Base
- Network & Wireless
- Knowledge Base
- Desktop, Devices, & Printing
- Computer Purchasing
This program is intended to subsidize regular, four-year replacement of primary desktop/laptop computers in the College of Arts and Sciences
- Knowledge Base
- Email, Calendar, and Collaboration
- Collaboration
Microsoft Teams and Zoom both offer videoconferencing and other features to help facilitate remote teaching, learning, work, and communication. This article provides feature comparison tables to help you choose a suitable tool for a given purpose.
- Knowledge Base
- Email, Calendar, and Collaboration
- Collaboration
- Microsoft Teams
This article provides answers to frequently asked questions about Microsoft Teams.
- Knowledge Base
- Email, Calendar, and Collaboration
- Collaboration
- Zoom
Zoom is a cloud-based videoconferencing tool for audio- and videoconferencing, chat, webinars, hosting large meetings, and more. Learn how to join a Zoom meeting, adjust your audio and video settings, use meeting controls, and share your screen
- Knowledge Base
- Storage & File Sharing
- Dropbox
Common questions and answers surrounding UO's Dropbox offering. Who does and doesn't have access. What that access means. etc.
- Knowledge Base
- Storage & File Sharing
- Dropbox
Get started using UO's Dropbox service.
- Knowledge Base
- Information Security
- Knowledge Base
- Storage & File Sharing
- Dropbox
Information about Dropbox quotas and file size limits when uploading files.
- Knowledge Base
- Accounts & Access
- Two-Step Login (Duo)
- Learn About Duo
What happens if I don't enroll in Duo by the deadline?
- Knowledge Base
- Information Security
Security best practices and guidelines for personally owned computers running the Windows operating system.
- Knowledge Base
- Information Security
This article provides guidance on securing personal IoT devices
- Knowledge Base
- Desktop, Devices, & Printing
During a new installation of the CrashPlan desktop client application, when the application tries to connect to the crashplan.uoregon.edu server, users either receive the message "Unable to sign in. Can't connect to server." or the application appears to freeze when trying to connect. This article provides the solution to this issue.
- Knowledge Base
- IT Professional Services
- IT Support Contact Information
- Knowledge Base
- Telephones, Radios, & Television
- Telephones & Voicemail
Agent (staff) guide to use AWS Connect contact-center software
- Knowledge Base
- Email, Calendar, and Collaboration
- Collaboration
- Microsoft Teams
This article is designed to act as an overview of Microsoft Teams Live Events, showcasing how to access it along with some of the key features of the service.
- Knowledge Base
- Teaching, Learning, & Classrooms
- Classrooms & Labs
Directions to enable the virtual computer lab's built-in file transfer controls.
- Knowledge Base
- Storage & File Sharing
- Dropbox
How to access Dropbox files offline when not connected to Wi-Fi or data.