Installing the Zoom Application

Note: If your device is managed by your IT department, please contact your local IT support before installing Zoom.

Purpose

Installing the Zoom application on your computer or mobile device provides you with additional settings, such as virtual backgrounds or audio settings, that may not be available from the Zoom web portal. For instructions on how to install the Zoom application, see below.

Information

Note: If you are installing Zoom on MacOS 10.14 Mojave or MacOS 10.15 Catalina, your OS will ask for permissions to allow Zoom to operate correctly. Refer to Zoom's article, Using Zoom with MacOS, to ensure the needed permissions are enabled.

Installing Zoom on Your Computer

  1. Go to Zoom web portal
  2. At the bottom, click on the Download Client link
  3. In the Download Center, locate the Zoom Client for Meetings and click the blue Download button
  4. The installer appropriate for your operating system will begin downloading
  5. Once the download is complete, run the installer and walk through the installation steps.

Installing Zoom on Your Mobile Device

iOS

Zoom Cloud Meetings app (Apple App Store link)

Zoom Client download in Apple App Store

  1. Open the App Store on your iOS device
  2. Search for Zoom Cloud Meetings
  3. Click the Get or Download button
  4. Follow the download prompts on your screen to download the application

Android

Zoom Cloud Meetings app (Google Play/Android Store link)

Zoom Cloud Meetings App link in the Google Play Store

  1. Open the Google Play Store
  2. Search for Zoom Cloud Meetings
  3. Click on Install
  4. Follow the download prompts on your screen to download the application

After you've installed the Zoom application, you can start the Zoom application and sign-in.

Requesting Help

Note: If you are experiencing issues with the performance of the Zoom app, please check the status of your internet service provider, as well as your local network or wireless access point(s), before submitting a ticket.

To request help, submit a ticket via the Zoom Support service.

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Details

Article ID: 101628
Created
Mon 3/16/20 3:10 PM
Modified
Fri 8/6/21 10:24 AM

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