Duck ID Password & Duo Bypass Code Help

Service Description

You may be able to reset your own password at the Duck ID Self-Service website. If you have not tried already, please visit and review our article on how to Change or Reset Your Duck ID Password for instructions on self-recovery. 

If you are unable to use the self-recovery options described above, click on the Request Help button. Requests are processed within one to two business days. For faster service, visit the Technology Service Desk in person with photo ID.

This form is only for recovering your personal Duck ID password or receiving a temporary Duo passcode.

Available To

Current and retired UO affiliations


There are no additional requirements.

Accessing the Service

Click on the Request Help button.


There's no additional documentation available.

Support Contact

Click on the Request Help button on this page.

Service Levels

Requests are processed within one to two business days.

To check the status of this service, go to

To report an outage, please use this Service Outage form.

Service Charges

There are no additional charges for the use of this service.

Service Provider

Information Services


forgotten password, locked out, account, duckid, Duck ID

Related Services

Duck ID AccountsDuck ID Account Claiming Issues

Request Help


Service ID: 21333
Thu 7/13/17 12:19 PM
Fri 2/24/23 2:48 PM