Getting Started with Verified Duo Push


Learn how to use Verified Duo Push, the new Duo push verification method at the UO as of February 28, 2024.

What is Verified Duo Push?

Verified Duo Push is a new version of Duo Push with enhanced security. Instead of tapping the green check-mark (Approve) button in the Duo Mobile app, you will enter a three-digit code into the app. (For Apple Watch users, we recommend reviewing Verified Push with Apple Watch.)

  1. When logging in to a Duo-protected service using Verified Push, a Duo prompt like the sample below will display on your computer or other device, showing a unique three-digit code.
    The Duo Universal Prompt Verified Push screen
  2. Enter that code into the Duo Mobile app on your smartphone or tablet, as shown below, then choose the blue Verify button.
    Duo UP Verified Push code entry screen
Note: If the Duo Mobile app on your smartphone or tablet ever displays the above screen when you're not logging in to any UO services, choose the red I'm not logging in button. That will alert UO IT staff to potential malicious activity.

Video demo

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Article ID: 140682
Tue 2/13/24 5:27 PM
Fri 3/1/24 12:02 PM