General information, how to get started, and frequently asked questions.

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Training

Training resources for Duo Universal Prompt

Articles (17)

Pinned Article Getting Started with Two-Step Login (Duo)

This page provides instructions for getting started with Duo, UO's two-step login service.

Pinned Article Two-Step Login (Duo) FAQ

This page provides answers to frequently asked questions about two-step login (Duo).

About hardware tokens for Duo

Information about what a hardware token is, where to get one, and how to use them.

About the Duo Mobile app

Information about the Duo Mobile smartphone app.

Deciding which devices to register with Duo

A guide to all the ways to complete a two-step login.

Duo tips

Tips for optimizing your experience with Duo two-step login.

Duo Universal Prompt FAQ

Answers to frequently asked questions about Duo Universal Prompt, the new interface for Duo two-step login.

Duo Universal Prompt two-step verification methods

Learn how to set up and use the Duo verification methods available with the Duo Universal Prompt.

Getting Duo passcodes by text message (SMS)

This article explains how to get passcodes via text message (SMS) to use for Duo authentication.

Getting Started with Verified Duo Push

Learn how to use Verified Duo Push, the new Duo push verification method at the UO.

List of UO services protected by Duo

This article contains a list of UO services that are protected by two-step login (Duo).

Passcodes with the Duo Mobile app

The Duo Mobile application on your cellphone can be used to generate a list of two-step login passcodes.

Using biometric verification with Duo Universal Prompt

Learn how to enable your device's biometric verification methods with Duo Universal Prompt.

Using Duo while traveling internationally

Duo guidance for international travelers

Verified Duo Push with Apple Watch

Learn how Verified Duo Push works with the Apple Watch.

Yes, this is my device in Duo

Learn how Duo remembers your device when you authenticate.

How to get a Duo temporary bypass code

Temporary bypass codes allow you to two-step login without your registered device(s)