General information, how to get started, and frequently asked questions.

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Training resources for Duo Universal Prompt

Articles (11)

Pinned Article Getting Started with Two-Step Login (Duo)

This page provides instructions for getting started with Duo, UO's two-step login service.

Pinned Article Two-Step Login (Duo) FAQ

This page provides answers to frequently asked questions about two-step login (Duo).

About hardware tokens for Duo

Information about what a hardware token is, where to get one, and how to use them.

About the Duo Mobile app

Information about the Duo Mobile smartphone app.

Deciding which devices to register with Duo

A guide to all the ways to complete a two-step login

Duo tips

Tips for optimizing your experience with Duo two-step login.

Getting Duo passcodes by text message (SMS)

This article explains how to get passcodes via text message (SMS) to use for Duo authentication.

List of UO services protected by Duo

This article contains a list of UO services that are protected by two-step login (Duo).

Passcodes with the Duo Mobile app

The Duo Mobile application on your cellphone can be used to generate a list of two-step login passcodes.

Using Duo while traveling internationally

Duo guidance for international travelers

How to get a Duo temporary bypass code

Temporary bypass codes allow you to two-step login without your registered device(s)