Introduction
Optimize your Duo experience with these tips:
Tips
Switch between Duo methods while logging in
If your normal method isn't available or working, select the Other options link to change methods on the fly.
Example: Maybe your Push notification didn't show up this time, but you could still receive a PIN via text message to finish logging in.
Duo less often with Remember Me
When using your own device, this handy feature lets you verify with Duo just once per week for most UO services (per browser or app, per device).
- Just select the Yes, this is my device button on the Duo prompt.
- If you select No, other people use this device button, Duo will not remember the device for 14 days.
On public computers, be sure to select No, other people use this device to prevent other people from accessing your account!
For more information, please consult the Remember me with Duo Universal Prompt article.
Disaster-proof with codes from the app
Make sure you'll be able to log in if your phone dies or gets lost. We recommend planning ahead by stockpiling some passcodes.
Think twice before you approve a login attempt
If you get a Duo Verified Push notification or phone call when you're not logging in to a UO service, that means someone else is trying to log in with your Duck ID and password.
- Stop unauthorized use of your account by tapping the I'm not logging in button in the Duo Mobile app or 9 on a phone call.
- UO IT staff will be notified whenever you deny a fraudulent Duo verification request.
Additional Tips
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