How to get a Duo temporary bypass code


In the event that your registered device(s) are unavailable or not working, you can be issued a temporary bypass code that will allow you continue to login with Duo.

How do I get a temporary bypass code?

To get a temporary bypass code, you must submit this form. The form does not require you to login.

You will be contacted via email during support hours.

Preventative Planning

To avoid finding yourself unable to login and needing a bypass code, doing one or both of the following are strongly recommended:
  • Register more than one device with Duo.
    • Having a backup registered-- like your work or home landline phone-- means you'll always have a way to login.
  • No backup device available? Or want an extra-extra backup?




Article ID: 41015
Wed 10/18/17 2:54 PM
Tue 1/5/21 6:07 PM