How to get a Duo temporary bypass code

Introduction

In the event that your registered device(s) are unavailable or not working, you can be issued a temporary bypass code that will allow you continue to login with Duo.

How do I get a temporary bypass code?

Preventative Planning

To avoid finding yourself unable to login and needing a bypass code, we strongly recommend doing one or both of the following:
 
  • Register more than one device with Duo
  • Stockpile some passcodes
    • With the Duo Mobile app, you can generate and save passcodes for later use.
    • This option is great if you have no backup device available, or to provide an additional backup.

Details

Article ID: 41015
Created
Wed 10/18/17 2:54 PM
Modified
Thu 9/30/21 12:23 PM