How to get a Duo temporary bypass code

Introduction

In the event that your registered device(s) are unavailable or not working, you can be issued a temporary bypass code that will allow you continue to login with Duo.

How do I get a temporary bypass code?

• On the Eugene campus? You can visit the Technology Service Desk with photo ID.
• Not on campus? You can complete this form to get a bypass code via email during our support hours. The form does not require you to login.

Preventative Planning

• Register more than one device with Duo
  • Having a backup registered — like a tablet, your work or home landline phone, or a hardware token — means you'll always have a way to login.
  • Learn more about registering and managing devices for Duo.
• Stockpile some passcodes
  • With the Duo Mobile app, you can generate and save passcodes for later use.
  • This option is great if you have no backup device available, or to provide an additional backup.