Report a Service Outage

Use this service to report a service outage or degradation of services.

Note: please check our Status Website at status.uoregon.edu before submitting a ticket.

How to Report an Outage

If that Status Website is reporting the service as available and you have issues, click on the green Report Outage button on this page to report a service outage and provide the following information:

  • Description of the outage
  • When was the last time the service worked?
  • Impact
  • Urgency

Availability and Access

Service outages reported on this page are monitored during business hours only (8am to 5pm), Monday through Friday. See below for more information about reporting service outages after business hours.

Reporting service outages after business hours

Service outages reported after business hours may not be responded to until the next business day. If the outage is an emergency, please see the "Service Levels" section on the specific service page for which you're experiencing an outage.

For example, in the event of a WiFi outage, go to the WiFi service and see the information in the "Service Levels" section for how to report an outage after business hours.

Questions

If you have any additional questions view the Contact Technology Help page.

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Report Outage

Details

Service ID: 19096
Created
Fri 4/14/17 3:24 PM
Modified
Fri 9/11/20 2:56 PM