Contains a list of individual service offerings

Services (20)

Cabling and Wiring Support

Use this service to request assistance with network cabling and wiring.

Cloud Services Support

Request assistance with and access to Public Cloud platforms (AWS, Azure, Google Cloud, etc.)

Core Infrastructure Problem Report

Use this service to report a problem with a Core Infrastructure system

Data Center Access & Removal

This service allows users to request personnel access or removal of personnel access to the following data centers: Allen Hall, Oregon Hall, and/or Computing Center.

Data Center Help for Existing Non-UO Tenants

This services is for public tenants not affiliated with the University of Oregon who have equipment in one of the data centers located on campus.

Data Center Services Support

Campus IT staff will use this service to request support from the Information Services data centers

Domain Name Services Request

Use this service to request support for domain names.

Firewall Support Request

Use this service to request new, or modify, firewall rules; or to modify administrative firewall access rules

Networking Report a Problem

Use this service to report a problem with networking, UOVPN, or firewall.

Residence Hall Network Support

For Residence Halls & University Apartment residents to request help registering devices to connect to the university Residential Network.

Server Operating System Support

Use this service to request support from the Information Services Enterprise Systems for Linux and Windows enterprise systems for both physical and virtual machines.

Specialized VPN Support

Use this service to request support for VPN, point to point VPN, and other specialized / solution specific VPN services

Static IP Addresses

Use this service to request support for static IP addresses

Wi-Fi Networking Support

Use this service to request support for UONet for wireless connections to your phone, tablet, laptop, or desktop.

UO VPN Support

Use this service to get support for the UO VPN.

Wired Networking Support

Use this service to request assistance with wired networking, including activating or changing service.

Mobile Wireless Device (MiFi) Rental Request

Use this service to submit a rental request for a mobile wireless (MiFi) device.

Network & Phone Services for Short-term Events

Use this service to request network and phone services for short-term events