Popular Services

This service allows your supported IT department or Technology Service Desk to be notified of any issue relating to operational use of employee devices like computers, laptops or other devices.

For assistance with UOmail email and calendar issues.

If you are a current faculty, staff, or student with the University of Oregon and have a technology related question or need technical support, use this service to submit a general help ticket.

Use this service to request assistance with wired networking, including activating or changing service.

Request support with Canvas and Instructional Design. Some of the areas of support are: Canvas tools, setting up a Canvas course site, help with instructional design.

This form is designed for use by individuals who can't visit the Technology Service Desk in person. If you need help with a role/department account, follow alternate instructions at https://service.uoregon.edu/TDClient/2030/Porta...

This service is for department telephone coordinators and budget managers to submit requests for Microsoft Teams calling and Cisco telephones.

USS provides purchasing services to UO departments, programs, and institutes for the purpose of procuring computer and other IT equipment for use by their faculty, staff, & students.

Distribution, installation, and troubleshooting of software and licenses

Use this service to request a new Role/Department account or request support for an existing account.

Your Duck ID is the first part of your UO email address before the @ sign. You use your Duck ID and associated password to log in to many services at UO, including e-mail, wireless, and Canvas.

Account setup for business applications like Banner, AppWorx, and DuckDocs.

Use this service to request support or report issues with Zoom.

Microsoft Teams is a communication and collaboration service that is part of Microsoft Office 365.

This form should be used to submit requests to the Information Services Technology Access and Support staff.

Use these services to get support with TeamDynamix, including TeamDynamix change, access, training, onboarding requests, and code of conduct.

Use this service to request new, or modify, firewall rules; or to modify administrative firewall access rules

The web development and hosting service can assist the UO community with creating and administering a dynamic, secure, and recognizable web presence.

For assistance with installing, updating or troubleshooting software issues on department-supported / UO-owned computers.

Use these services to request networking support.

University supervisor, dean, department head, or designee of the employee should use this service to request login and data access for an employee to Cognos Analytics data.

EMU Staff use these services to request support from EMU facilities.

Use this service to request changes to the UO Service Portal and TeamDynamix (TDX) and to add items such as service pages, forms, and workflows.

Concur Travel and Expense Submission form is used to create and track Concur Travel issues relative to configuration and enhancement requests.

Virtual Desktop Support provides access to a virtual computing environment that allows students, staff, and faculty to run applications that require remote computing,