Popular Services

For assistance with Webmail, Exchange, & UOmail email and calendar issues.

Your Duck ID is the first part of your UO email address before the @ sign. You use your Duck ID and associated password to log in to many services at UO, including e-mail, wireless, and Canvas.

This service allows your supported IT department or Technology Service Desk to be notified of any issue relating to operational use of employee devices like computers, laptops or other devices.

Account setup for business applications like Banner, AppWorx, DuckDocs, etc.

If you are unable to use the self-recovery options, or visit the Technology Service Desk, complete the form on this page for assistance.
If you need a password for a department or role account, visit: https://service.uoregon.edu/TDClient/2030/Porta...

Use this service to request a new Role/Department account or request support for an existing account.

Request support with Canvas and Instructional Design. Some of the areas of support are: Canvas tools, setting up a Canvas course site, help with instructional design.

This service provides voice services support for employees and, upon request, for UO students living in university residence halls.

Use this service to request assistance with wired networking (also known as Ethernet).

Use this service to request support for office or departmental printing support..

USS provides purchasing services to UO departments, programs, and institutes for the purpose of procuring computer and other IT equipment for use by their faculty, staff, & students.

If you are a current faculty, staff, or student with the University of Oregon and have a technology related question or need technical support, use this service to submit a general help ticket.

Microsoft Teams is a communication and collaboration service that is part of Microsoft Office 365.

USS Technology lends equipment and provides services to UO faculty, staff and students for purposes directly related to University of Oregon courses.

If you are having troubles claiming your Duck ID or encountered an error during the claim process

Request & register your Duo hardware token here.

Two-step login provides a second layer of security to any type of login, requiring extra information or a physical device in addition to the user's password.

Use this service to request support from the Information Services Enterprise Systems for Linux and Windows enterprise systems for both physical and virtual machines.

For support issues pertaining to technology within classrooms.

Use this service to request Banner support

Use this service to request support or report issues with Zoom.

Concur Travel and Expense Submission form is used to create and track Concur Travel issues relative to configuration and enhancement requests.

Use this service to request support for Integrated Data & Reporting (IDR)-Cognos support

Use this service to get support for the UO VPN.

This form should be used to submit requests to the Information Services Technology Access and Support staff.