Popular Services

Two-step login provides a second layer of security to any type of login, requiring extra information or a physical device in addition to the user's password.


This form is designed for use by individuals who can't visit the Technology Service Desk in person.


This service allows your supported IT department or Technology Service Desk to be notified of any issue relating to operational use of employee devices like computers, laptops or other devices.


Request & register your Duo hardware token here.


If you are a current faculty, staff, or student with the University of Oregon and have a technology related question or need technical support, use this service to submit a general help ticket.


Faculty, Students, and Staff use this service to get support for MyUO.


For assistance with UOmail email and calendar issues.


Your Duck ID is the first part of your UO email address before the @ sign. You use your Duck ID and associated password to log in to many services at UO, including e-mail, wireless, and Canvas.


USS provides purchasing services to UO departments, programs, and institutes for the purpose of procuring computer and other IT equipment for use by their faculty, staff, & students.


Use this service to request a new Role/Department account or request support for an existing account.


Use this service to request new, or modify, firewall rules; or to modify administrative firewall access rules


Added Canvas status update


Account setup for business applications like Banner, AppWorx, and DuckDocs.


Distribution, installation, and troubleshooting of software and licenses


This service is for department telephone coordinators and budget managers to submit requests for Microsoft Teams calling and Cisco phone service.


Use these services to request networking support.


Use this service to request changes to the UO Service Portal and TeamDynamix (TDX) and to add items such as service pages, forms, and workflows.


Concur Travel and Expense Submission form is used to create and track Concur Travel issues relative to configuration and enhancement requests.


The web development and hosting service can assist the UO community with creating and administering a dynamic, secure, and recognizable web presence.


This form should be used to submit requests to the Information Services Technology Access and Support staff.


Use these services to get support with TeamDynamix, including TeamDynamix change, access, training, onboarding requests, and code of conduct.


Use this service to request assistance with wired networking, including activating or changing service.


University supervisor, dean, department head, or designee of the employee should use this service to request login and data access for an employee to Cognos Analytics data.


Microsoft Office 365 provides access to Word, Excel, PowerPoint, OneNote, and more for Macs, Windows PCs, and mobile devices (iOS, Android, and Windows), as well as online via web browsers for University students and employees.


Faculty and Staff use this service to request subscription-based AI license purchases or changes.