Popular Services
If you are a current faculty, staff, or student with the University of Oregon and have a technology related question or need technical support, use this service to submit a general help ticket.
This service allows your supported IT department or Technology Service Desk to be notified of any issue relating to operational use of employee devices like computers, laptops or other devices.
This form is designed for use by individuals who can't visit the Technology Service Desk in person.
Use this service to request support for UONet for wireless connections to your phone, tablet, laptop, or desktop.
Your Duck ID is the first part of your UO email address before the @ sign. You use your Duck ID and associated password to log in to many services at UO, including e-mail, wireless, and Canvas.
Use this service to request assistance with wired networking, including activating or changing service.
Use this service to request a new Role/Department account or request support for an existing account.
USS provides purchasing services to UO departments, programs, and institutes for the purpose of procuring computer and other IT equipment for use by their faculty, staff, & students.
Two-step login provides a second layer of security to any type of login, requiring extra information or a physical device in addition to the user's password.
Use this service to request new, or modify, firewall rules; or to modify administrative firewall access rules
This form should be used to submit requests to the Information Services Technology Access and Support staff.
Faculty and Staff use this service to request subscription-based AI license purchases or changes.
Use these services to get support with TeamDynamix, including TeamDynamix change, access, training, onboarding requests, and code of conduct.
Microsoft Teams is a communication and collaboration service that is part of Microsoft Office 365.
This service is for department telephone coordinators, Teams call queue owners and budget managers to submit requests for Microsoft Teams calling and Cisco phone service.
Distribution, installation, and troubleshooting of software and licenses
Use this service to request changes to the UO Service Portal and TeamDynamix (TDX) and to add items such as service pages, forms, and workflows.
Support for all types of end-point devices, including laptops, desktops, mobile devices.
Use this service to request support for office or departmental printing support..
A limited number of webcams and Chromebooks are available for checkout to University of Oregon students to facilitate remote education.
For assistance with installing, updating or troubleshooting software issues on department-supported / UO-owned computers.
Concur Travel and Expense Submission form is used to create and track Concur Travel issues relative to configuration and enhancement requests.