Popular Services

This service allows your supported IT department or Technology Service Desk to be notified of any issue relating to operational use of employee devices like computers, laptops or other devices.


This service provides voice services support for employees and, upon request, for UO students living in university residence halls.


Request support with Canvas and Instructional Design. Some of the areas of support are: Canvas tools, setting up a Canvas course site, help with instructional design.


For assistance with Webmail, Exchange, & UOmail email and calendar issues.


Account setup for business applications like Banner, AppWorx, DuckDocs, etc.


Use this service to request a new Role/Department account or request support for an existing account.


If you are a current faculty, staff, or student with the University of Oregon and have a technology related question or need technical support, use this service to submit a general help ticket.


For support issues pertaining to technology within classrooms.


Your Duck ID is the first part of your UO email address before the @ sign. You use your Duck ID and associated password to log in to many services at UO, including e-mail, wireless, and Canvas.


Use this service to request support for office or departmental printing support..


If you are unable to use the self-recovery options, or visit the Technology Service Desk, complete the form on this page for assistance.
If you need a password for a department or role account, visit: https://service.uoregon.edu/TDClient/2030/Porta...


Use this service to request assistance with wired networking (also known as Ethernet).


A limited number of webcams and Chromebooks are available for checkout to University of Oregon students to facilitate remote education.


Microsoft Teams is a communication and collaboration service that is part of Microsoft Office 365.


Use this service to request support or report issues with Zoom.


Request & register your Duo hardware token here.


USS provides purchasing services to UO departments, programs, and institutes for the purpose of procuring computer and other IT equipment for use by their faculty, staff, & students.


Site-licensed software refers to any adopted software program that has proven itself over time and has a large enough following to warrant adoption for the entire campus.


Use this service to request support for the Campus Virtual Labs.


USS Technology lends equipment and provides services to UO faculty, staff and students for purposes directly related to University of Oregon courses.


Concur Travel and Expense Submission form is used to create and track Concur Travel issues relative to configuration and enhancement requests.


The web development and hosting service can assist the UO community with creating and administering a dynamic, secure, and recognizable web presence.


Use this service to request support for UONet for wireless connections to your phone, tablet, laptop, or desktop.


This form should be used to submit requests to the Information Services Technology Access and Support staff.