Popular Services
This service allows your supported IT department or Technology Service Desk to be notified of any issue relating to operational use of employee devices like computers, laptops or other devices.
If you are a current faculty, staff, or student with the University of Oregon and have a technology related question or need technical support, use this service to submit a general help ticket.
Your Duck ID is the first part of your UO email address before the @ sign. You use your Duck ID and associated password to log in to many services at UO, including e-mail, wireless, and Canvas.
This form is designed for use by individuals who can't visit the Technology Service Desk in person.
Request support with Canvas and Instructional Design. Some of the areas of support are: Canvas tools, setting up a Canvas course site, help with instructional design.
USS provides purchasing services to UO departments, programs, and institutes for the purpose of procuring computer and other IT equipment for use by their faculty, staff, & students.
Use this service to request assistance with wired networking, including activating or changing service.
Account setup for business applications like Banner, AppWorx, and DuckDocs.
Distribution, installation, and troubleshooting of software and licenses
Use this service to request a new Role/Department account or request support for an existing account.
Use these services to get support with TeamDynamix, including TeamDynamix change, access, training, onboarding requests, and code of conduct.
Use this service to request new, or modify, firewall rules; or to modify administrative firewall access rules
This service is for department telephone coordinators and budget managers to submit requests for Microsoft Teams calling and Cisco phone service.
Site-licensed software refers to any adopted software program that has proven itself over time and has a large enough following to warrant adoption for the entire campus.
Microsoft Teams is a communication and collaboration service that is part of Microsoft Office 365.
Use this service to request support for office or departmental printing support..
University Faculty and Staff use this service to request support for Evergreen application help.
Use this service to request changes to the UO Service Portal and TeamDynamix (TDX) and to add items such as service pages, forms, and workflows.
Use this service to request support for Server & Storage Management,
Purchasing services for faculty and staff
Microsoft Office 365 provides access to Word, Excel, PowerPoint, OneNote, and more for Macs, Windows PCs, and mobile devices (iOS, Android, and Windows), as well as online via web browsers for University students and employees.