Popular Services
This service allows your supported IT department or Technology Service Desk to be notified of any issue relating to operational use of employee devices like computers, laptops or other devices.
If you are a current faculty, staff, or student with the University of Oregon and have a technology related question or need technical support, use this service to submit a general help ticket.
Distribution, installation, and troubleshooting of software and licenses
Request support with Canvas and Instructional Design. Some of the areas of support are: Canvas tools, setting up a Canvas course site, help with instructional design.
This form is designed for use by individuals who can't visit the Technology Service Desk in person. If you need help with a role/department account, follow alternate instructions at https://service.uoregon.edu/TDClient/2030/Porta...
This service is for department telephone coordinators and budget managers to submit requests for Microsoft Teams calling and Cisco telephones.
Account setup for business applications like Banner, AppWorx, and DuckDocs.
Your Duck ID is the first part of your UO email address before the @ sign. You use your Duck ID and associated password to log in to many services at UO, including e-mail, wireless, and Canvas.
Microsoft Teams is a communication and collaboration service that is part of Microsoft Office 365.
For assistance with installing, updating or troubleshooting software issues on department-supported / UO-owned computers.
Use this service to request assistance with wired networking, including activating or changing service.
USS provides purchasing services to UO departments, programs, and institutes for the purpose of procuring computer and other IT equipment for use by their faculty, staff, & students.
Use this service to request a new Role/Department account or request support for an existing account.
Concur Travel and Expense Submission form is used to create and track Concur Travel issues relative to configuration and enhancement requests.
University supervisor, dean, department head, or designee of the employee should use this service to request login and data access for an employee to Cognos Analytics data.
Support for all types of end-point devices, including laptops, desktops, mobile devices.
Use these services to get support with TeamDynamix, including TeamDynamix change, access, training, onboarding requests, and code of conduct.
Use this service to request support for Server & Storage Management,
The web development and hosting service can assist the UO community with creating and administering a dynamic, secure, and recognizable web presence.
Two-step login provides a second layer of security to any type of login, requiring extra information or a physical device in addition to the user's password.
Request & register your Duo hardware token here.
Site-licensed software refers to any adopted software program that has proven itself over time and has a large enough following to warrant adoption for the entire campus.