Popular Services

This service allows your supported IT department or Technology Service Desk to be notified of any issue relating to operational use of employee devices like computers, laptops or other devices.


For assistance with Webmail, Exchange, & UOmail email and calendar issues.


Your Duck ID is the first part of your UO email address before the @ sign. You use your Duck ID and associated password to log in to many services at UO, including e-mail, wireless, and Canvas.


If you are unable to use the self-recovery options, or visit the Technology Service Desk, complete the form on this page for assistance.
If you need a password for a department or role account, visit: https://service.uoregon.edu/TDClient/2030/Porta...


USS provides purchasing services to UO departments, programs, and institutes for the purpose of procuring computer and other IT equipment for use by their faculty, staff, & students.


If you are a current faculty, staff, or student with the University of Oregon and have a technology related question or need technical support, use this service to submit a general help ticket.


This service is for department telephone coordinators and budget managers to submit requests for Microsoft Teams calling and Cisco telephones.


Request support with Canvas and Instructional Design. Some of the areas of support are: Canvas tools, setting up a Canvas course site, help with instructional design.


Use this service to request a new Role/Department account or request support for an existing account.


Microsoft Teams is a communication and collaboration service that is part of Microsoft Office 365.


Account setup for business applications like Banner, AppWorx, IDR/Cognos.


Use this service to request support for office or departmental printing support..


Use this service to request new, or modify, firewall rules; or to modify administrative firewall access rules


Request & register your Duo hardware token here.


USS Technology lends equipment and provides services to UO faculty, staff and students for purposes directly related to University of Oregon courses.


Microsoft Office 365 provides access to Word, Excel, PowerPoint, OneNote, and more for Macs, Windows PCs, and mobile devices (iOS, Android, and Windows), as well as online via web browsers for University students and employees.


Two-step login provides a second layer of security to any type of login, requiring extra information or a physical device in addition to the user's password.


Use this service to request assistance with wired networking, including activating or changing service.


Use these services to get support with TeamDynamix,including TeamDynamix change, access, training, and onboarding requests.


The web development and hosting service can assist the UO community with creating and administering a dynamic, secure, and recognizable web presence.


Use this service to get support for the UO VPN.


Concur Travel and Expense Submission form is used to create and track Concur Travel issues relative to configuration and enhancement requests.


Site-licensed software refers to any adopted software program that has proven itself over time and has a large enough following to warrant adoption for the entire campus.


This form should be used to submit requests to the Information Services Technology Access and Support staff.


UO Staff and faculty use this service to request assistance with Email Send Limits spam filter.