Popular Services
This service allows your supported IT department or Technology Service Desk to be notified of any issue relating to operational use of employee devices like computers, laptops or other devices.
For assistance with Webmail, Exchange, & UOmail email and calendar issues.
Request support with Canvas and Instructional Design. Some of the areas of support are: Canvas tools, setting up a Canvas course site, help with instructional design.
If you are a current faculty, staff, or student with the University of Oregon and have a technology related question or need technical support, use this service to submit a general help ticket.
Your Duck ID is the first part of your UO email address before the @ sign. You use your Duck ID and associated password to log in to many services at UO, including e-mail, wireless, and Canvas.
This form is designed for use by individuals who can't visit the Technology Service Desk in person. If you need help with a role/department account, follow alternate instructions at https://service.uoregon.edu/TDClient/2030/Porta...
Account setup for business applications like Banner, AppWorx, IDR/Cognos.
Distribution, installation, and troubleshooting of software and licenses
A limited number of webcams and Chromebooks are available for checkout to University of Oregon students to facilitate remote education.
USS provides purchasing services to UO departments, programs, and institutes for the purpose of procuring computer and other IT equipment for use by their faculty, staff, & students.
Microsoft Teams is a communication and collaboration service that is part of Microsoft Office 365.
This service is for department telephone coordinators and budget managers to submit requests for Microsoft Teams calling and Cisco telephones.
Use this service to request assistance with wired networking, including activating or changing service.
Use this service to request support for office or departmental printing support..
Use this service to request a new Role/Department account or request support for an existing account.
Use this service to request support for UONet for wireless connections to your phone, tablet, laptop, or desktop.
For assistance with installing, updating or troubleshooting software issues on department-supported / UO-owned computers.
EMU Staff use these services to request support from EMU facilities.
USS Technology lends equipment and provides services to UO faculty, staff and students for purposes directly related to University of Oregon courses.
University Health Services use this service to report any issues/problems with software or hardware
Site-licensed software refers to any adopted software program that has proven itself over time and has a large enough following to warrant adoption for the entire campus.
Use these services to get support with TeamDynamix,including TeamDynamix change, access, training, and onboarding requests.