This service allows your supported IT department or Technology Service Desk to be notified of any issue relating to operational use of employee devices like computers, laptops or other devices.
Request support with Canvas and Instructional Design. Some of the areas of support are: Canvas tools, setting up a Canvas course site, help with instructional design.
For assistance with Webmail, Exchange, & UOmail email and calendar issues.
Account setup for business applications like Banner, AppWorx, DuckDocs, etc.
Use this service to request assistance with wired networking (also known as Ethernet).
Microsoft Teams is a communication and collaboration service that is part of Microsoft Office 365.
This service provides voice services support for employees and, upon request, for UO students living in university residence halls.
Your Duck ID is the first part of your UO email address before the @ sign. You use your Duck ID and associated password to log in to many services at UO, including e-mail, wireless, and Canvas.
Use this service to request a new Role/Department account or request support for an existing account.
If you are a current faculty, staff, or student with the University of Oregon and have a technology related question or need technical support, use this service to submit a general help ticket.
Use this service to request support for UONet for wireless connections to your phone, tablet, laptop, or desktop.
If you are unable to use the self-recovery options, or visit the Technology Service Desk, complete the form on this page for assistance.If you need a password for a department or role account, visit: https://service.uoregon.edu/TDClient/2030/Porta...
Use this service to request support for office or departmental printing support..
USS provides purchasing services to UO departments, programs, and institutes for the purpose of procuring computer and other IT equipment for use by their faculty, staff, & students.
For support issues pertaining to technology within classrooms.
Use this service to request support or report issues with Zoom.
Concur Travel and Expense Submission form is used to create and track Concur Travel issues relative to configuration and enhancement requests.
Request & register your Duo hardware token here.
Use this service to get support for the UO VPN.
A limited number of webcams and Chromebooks are available for checkout to University of Oregon students to facilitate remote education.
Use this service to request Banner support
Assistance with or access to departmental file shares.
Use this service to request support for the Campus Virtual Labs.
The web development and hosting service can assist the UO community with creating and administering a dynamic, secure, and recognizable web presence.
Site-licensed software refers to any adopted software program that has proven itself over time and has a large enough following to warrant adoption for the entire campus.