Popular Services

Two-step login provides a second layer of security to any type of login, requiring extra information or a physical device in addition to the user's password.


This service allows your supported IT department or Technology Service Desk to be notified of any issue relating to operational use of employee devices like computers, laptops or other devices.


If you are a current faculty, staff, or student with the University of Oregon and have a technology related question or need technical support, use this service to submit a general help ticket.


This form is designed for use by individuals who can't visit the Technology Service Desk in person.


Faculty and Staff use this service to request subscription-based AI license purchases or changes.


For assistance with UOmail email and calendar issues.


Faculty, Students, and Staff use this service to get support for MyUO.


Your Duck ID is the first part of your UO email address before the @ sign. You use your Duck ID and associated password to log in to many services at UO, including e-mail, wireless, and Canvas.


Request & register your Duo hardware token here.


USS provides purchasing services to UO departments, programs, and institutes for the purpose of procuring computer and other IT equipment for use by their faculty, staff, & students.


Use this service to request new, or modify, firewall rules; or to modify administrative firewall access rules


Added Canvas status update


This service is for department telephone coordinators and budget managers to submit requests for Microsoft Teams calling and Cisco phone service.


Use this service to request a new Role/Department account or request support for an existing account.


Use this service to request changes to the UO Service Portal and TeamDynamix (TDX) and to add items such as service pages, forms, and workflows.


This form should be used to submit requests to the Information Services Technology Access and Support staff.


Use this service to request support or report issues with Zoom.


Use these services to get support with TeamDynamix, including TeamDynamix change, access, training, onboarding requests, and code of conduct.


Use these services to request networking support.


Distribution, installation, and troubleshooting of software and licenses


The web development and hosting service can assist the UO community with creating and administering a dynamic, secure, and recognizable web presence.


Microsoft Teams is a communication and collaboration service that is part of Microsoft Office 365.


Concur Travel and Expense Submission form is used to create and track Concur Travel issues relative to configuration and enhancement requests.


University staff use this service to request access or removal of access to Slate for Graduate Admissions and Current Students, and OnBase EPRF access.