Popular Services

This service allows your supported IT department or Technology Service Desk to be notified of any issue relating to operational use of employee devices like computers, laptops or other devices.


For assistance with Webmail, Exchange, & UOmail email and calendar issues.


If you are a current faculty, staff, or student with the University of Oregon and have a technology related question or need technical support, use this service to submit a general help ticket.


Request support with Canvas and Instructional Design. Some of the areas of support are: Canvas tools, setting up a Canvas course site, help with instructional design.


Account setup for business applications like Banner, AppWorx, DuckDocs, etc.


If you are unable to use the self-recovery options, or visit the Technology Service Desk, complete the form on this page for assistance.
If you need a password for a department or role account, visit: https://service.uoregon.edu/TDClient/2030/Porta...


Microsoft Teams is a communication and collaboration service that is part of Microsoft Office 365.


Use this service to request a new Role/Department account or request support for an existing account.


Your Duck ID is the first part of your UO email address before the @ sign. You use your Duck ID and associated password to log in to many services at UO, including e-mail, wireless, and Canvas.


UO Staff and faculty use this service to request assistance with Email Send Limits spam filter.


This service is for Department Telephone Coordinators to submit requests for Microsoft Teams calling and Cisco telephones.


USS provides purchasing services to UO departments, programs, and institutes for the purpose of procuring computer and other IT equipment for use by their faculty, staff, & students.


USS Technology lends equipment and provides services to UO faculty, staff and students for purposes directly related to University of Oregon courses.


Use this service to request assistance with wired networking, including activating or changing service, as well as installation of cabling.


Use these services to get support with TeamDynamix,including TeamDynamix change, access, training, and onboarding requests.


Use this service to request new, or modify, firewall rules; or to modify administrative firewall access rules


Concur Travel and Expense Submission form is used to create and track Concur Travel issues relative to configuration and enhancement requests.


Use this service to get support for the UO VPN.


Use this service to request support for office or departmental printing support..


Use this service to request Banner support


Site-licensed software refers to any adopted software program that has proven itself over time and has a large enough following to warrant adoption for the entire campus.


A limited number of webcams and Chromebooks are available for checkout to University of Oregon students to facilitate remote education.


Assistance with or access to departmental file shares.


For support issues pertaining to technology within classrooms.


Use this service to request support for VPN, point to point VPN, and other specialized / solution specific VPN services