Popular Services
This service allows your supported IT department or Technology Service Desk to be notified of any issue relating to operational use of employee devices like computers, laptops or other devices.
Request support with Canvas and Instructional Design. Some of the areas of support are: Canvas tools, setting up a Canvas course site, help with instructional design.
If you are a current faculty, staff, or student with the University of Oregon and have a technology related question or need technical support, use this service to submit a general help ticket.
For assistance with Webmail, Exchange, & UOmail email and calendar issues.
This form is designed for use by individuals who can't visit the Technology Service Desk in person. If you need help with a role/department account, follow alternate instructions at https://service.uoregon.edu/TDClient/2030/Porta...
Your Duck ID is the first part of your UO email address before the @ sign. You use your Duck ID and associated password to log in to many services at UO, including e-mail, wireless, and Canvas.
Distribution, installation, and troubleshooting of software and licenses
Account setup for business applications like Banner, AppWorx, and DuckDocs.
University Faculty and Staff use this service to request support for Evergreen application help.
USS Technology lends equipment and provides services to UO faculty, staff and students for purposes directly related to University of Oregon courses.
USS provides purchasing services to UO departments, programs, and institutes for the purpose of procuring computer and other IT equipment for use by their faculty, staff, & students.
Use this service to request assistance with wired networking, including activating or changing service.
Use this service to request a new Role/Department account or request support for an existing account.
Use this service to request new, or modify, firewall rules; or to modify administrative firewall access rules
University supervisor, dean, department head, or designee of the employee should use this service to request login and data access for an employee to Cognos Analytics data.
A limited number of webcams and Chromebooks are available for checkout to University of Oregon students to facilitate remote education.
This service is for department telephone coordinators and budget managers to submit requests for Microsoft Teams calling and Cisco telephones.
Use this service to request an exception to standards published by the Information System Security Office (ISO).
Microsoft Teams is a communication and collaboration service that is part of Microsoft Office 365.
Use these services to get support with TeamDynamix,including TeamDynamix change, access, training, and onboarding requests.
For assistance with installing, updating or troubleshooting software issues on department-supported / UO-owned computers.
Use this service to request support for Server & Storage Management,