Popular Services
This service allows your supported IT department or Technology Service Desk to be notified of any issue relating to operational use of employee devices like computers, laptops or other devices.
For assistance with Webmail, Exchange, & UOmail email and calendar issues.
Your Duck ID is the first part of your UO email address before the @ sign. You use your Duck ID and associated password to log in to many services at UO, including e-mail, wireless, and Canvas.
This form is designed for use by individuals who can't visit the Technology Service Desk in person. If you need help with a role/department account, follow alternate instructions at https://service.uoregon.edu/TDClient/2030/Porta...
If you are a current faculty, staff, or student with the University of Oregon and have a technology related question or need technical support, use this service to submit a general help ticket.
Request support with Canvas and Instructional Design. Some of the areas of support are: Canvas tools, setting up a Canvas course site, help with instructional design.
Use this service to request a new Role/Department account or request support for an existing account.
USS provides purchasing services to UO departments, programs, and institutes for the purpose of procuring computer and other IT equipment for use by their faculty, staff, & students.
Use this service to request new, or modify, firewall rules; or to modify administrative firewall access rules
Account setup for business applications like Banner, AppWorx, and DuckDocs.
This service is for department telephone coordinators and budget managers to submit requests for Microsoft Teams calling and Cisco telephones.
Microsoft Teams is a communication and collaboration service that is part of Microsoft Office 365.
University Faculty and Staff use this service to request support for Evergreen application help.
Use this service to request assistance with wired networking, including activating or changing service.
USS Technology lends equipment and provides services to UO faculty, staff and students for purposes directly related to University of Oregon courses.
Distribution, installation, and troubleshooting of software and licenses
UO Staff and faculty use this service to request assistance with Email Send Limits spam filter.
Two-step login provides a second layer of security to any type of login, requiring extra information or a physical device in addition to the user's password.
Use these services to get support with TeamDynamix, including TeamDynamix change, access, training, onboarding requests, and code of conduct.
Use this service to request support for Server & Storage Management,
Use this service to request support from the Information Services Enterprise Systems for Linux and Windows enterprise systems for both physical and virtual machines.
Use this service to request changes to the UO Service Portal and TeamDynamix (TDX) and to add items such as service pages, forms, and workflows.