Popular Services
This service allows your supported IT department or Technology Service Desk to be notified of any issue relating to operational use of employee devices like computers, laptops or other devices.
If you are a current faculty, staff, or student with the University of Oregon and have a technology related question or need technical support, use this service to submit a general help ticket.
Your Duck ID is the first part of your UO email address before the @ sign. You use your Duck ID and associated password to log in to many services at UO, including e-mail, wireless, and Canvas.
This form is designed for use by individuals who can't visit the Technology Service Desk in person.
Use this service to request new, or modify, firewall rules; or to modify administrative firewall access rules
Account setup for business applications like Banner, AppWorx, and DuckDocs.
USS provides purchasing services to UO departments, programs, and institutes for the purpose of procuring computer and other IT equipment for use by their faculty, staff, & students.
Distribution, installation, and troubleshooting of software and licenses
This service is for department telephone coordinators and budget managers to submit requests for Microsoft Teams calling and Cisco phone service.
Use this service to request assistance with wired networking, including activating or changing service.
Use this service to request a new Role/Department account or request support for an existing account.
Use this service to request support for Server & Storage Management,
University Faculty and Staff use this service to request support for Evergreen application help.
Faculty and Staff use this service to request subscription-based AI license purchases or changes.
Concur Travel and Expense Submission form is used to create and track Concur Travel issues relative to configuration and enhancement requests.
Use these services to get support with TeamDynamix, including TeamDynamix change, access, training, onboarding requests, and code of conduct.
Microsoft Teams is a communication and collaboration service that is part of Microsoft Office 365.
USS Technology lends equipment and provides services to UO faculty, staff and students for purposes directly related to University of Oregon courses.
A limited number of webcams and Chromebooks are available for checkout to University of Oregon students to facilitate remote education.
Use this service to request support for office or departmental printing support..
Request & register your Duo hardware token here.