Popular Services
For assistance with Webmail, Exchange, & UOmail email and calendar issues.
This service allows your supported IT department or Technology Service Desk to be notified of any issue relating to operational use of employee devices like computers, laptops or other devices.
If you are unable to use the self-recovery options, or visit the Technology Service Desk, complete the form on this page for assistance.
If you need a password for a department or role account, visit: https://service.uoregon.edu/TDClient/2030/Porta...
Your Duck ID is the first part of your UO email address before the @ sign. You use your Duck ID and associated password to log in to many services at UO, including e-mail, wireless, and Canvas.
Account setup for business applications like Banner, AppWorx, IDR/Cognos.
This service is for department telephone coordinators and budget managers to submit requests for Microsoft Teams calling and Cisco telephones.
USS provides purchasing services to UO departments, programs, and institutes for the purpose of procuring computer and other IT equipment for use by their faculty, staff, & students.
Request support with Canvas and Instructional Design. Some of the areas of support are: Canvas tools, setting up a Canvas course site, help with instructional design.
If you are a current faculty, staff, or student with the University of Oregon and have a technology related question or need technical support, use this service to submit a general help ticket.
Use this service to request assistance with wired networking, including activating or changing service.
Use this service to request a new Role/Department account or request support for an existing account.
Two-step login provides a second layer of security to any type of login, requiring extra information or a physical device in addition to the user's password.
This form should be used to submit requests to the Information Services Technology Access and Support staff.
Use this service to request new, or modify, firewall rules; or to modify administrative firewall access rules
Use this service to request Administrator access, or remove access, to an administrator VPN.
Use this service to request support for office or departmental printing support..
Microsoft Teams is a communication and collaboration service that is part of Microsoft Office 365.
Microsoft Office 365 provides access to Word, Excel, PowerPoint, OneNote, and more for Macs, Windows PCs, and mobile devices (iOS, Android, and Windows), as well as online via web browsers for University students and employees.
Site-licensed software refers to any adopted software program that has proven itself over time and has a large enough following to warrant adoption for the entire campus.
Faculty and Staff use this service to request subscription-based Microsoft licenses that are part of the Office 365 app family. You can also use this service to request the reallocation of one of these licenses to another person at the UO or cancel your license
Use these services to get support with TeamDynamix,including TeamDynamix change, access, training, and onboarding requests.
Information Services, via the InCommon Certificate Service, provides unlimited organization validation (OV) SSL/TLS certificates to UO schools, colleges, departments, institutes and programs.
Use this service to request support for UONet for wireless connections to your phone, tablet, laptop, or desktop.