Popular Services

This service allows your supported IT department or Technology Service Desk to be notified of any issue relating to operational use of employee devices like computers, laptops or other devices.


This form is designed for use by individuals who can't visit the Technology Service Desk in person. If you need help with a role/department account, follow alternate instructions at https://service.uoregon.edu/TDClient/2030/Porta...


For assistance with Webmail, Exchange, & UOmail email and calendar issues.


Your Duck ID is the first part of your UO email address before the @ sign. You use your Duck ID and associated password to log in to many services at UO, including e-mail, wireless, and Canvas.


Request support with Canvas and Instructional Design. Some of the areas of support are: Canvas tools, setting up a Canvas course site, help with instructional design.


If you are a current faculty, staff, or student with the University of Oregon and have a technology related question or need technical support, use this service to submit a general help ticket.


Use this service to request assistance with wired networking, including activating or changing service.


This service is for department telephone coordinators and budget managers to submit requests for Microsoft Teams calling and Cisco telephones.


Two-step login provides a second layer of security to any type of login, requiring extra information or a physical device in addition to the user's password.


Distribution, installation, and troubleshooting of software and licenses


Use these services to get support with TeamDynamix, including TeamDynamix change, access, training, onboarding requests, and code of conduct.


Use this service to request a new Role/Department account or request support for an existing account.


Use this service to request new, or modify, firewall rules; or to modify administrative firewall access rules


This form should be used to submit requests to the Information Services Technology Access and Support staff.


Account setup for business applications like Banner, AppWorx, and DuckDocs.


University Faculty and Staff use this service to request support for Evergreen application help.


Concur Travel and Expense Submission form is used to create and track Concur Travel issues relative to configuration and enhancement requests.


Use this service to request Banner and AppWorx support.


Request & register your Duo hardware token here.


USS provides purchasing services to UO departments, programs, and institutes for the purpose of procuring computer and other IT equipment for use by their faculty, staff, & students.


For assistance with installing, updating or troubleshooting software issues on department-supported / UO-owned computers.


Use this service to get support for the UO VPN.


Requests to add or remove building access, report an issue with building access, or request building door schedule changes.


Use these services to request networking support.