Popular Services
This form is designed for use by individuals who can't visit the Technology Service Desk in person.
University Faculty and Staff, with elevated access, are required to complete the Multi-Factor Authentication (MFA) Attestation.
Two-step login provides a second layer of security to any type of login, requiring extra information or a physical device in addition to the user's password.
This service allows your supported IT department or Technology Service Desk to be notified of any issue relating to operational use of employee devices like computers, laptops or other devices.
Faculty, Students, and Staff use this service to get support for MyUO.
If you are a current faculty, staff, or student with the University of Oregon and have a technology related question or need technical support, use this service to submit a general help ticket.
Your Duck ID is the first part of your UO email address before the @ sign. You use your Duck ID and associated password to log in to many services at UO, including e-mail, wireless, and Canvas.
Request & register your Duo hardware token here.
Use this service to request a new Role/Department account or request support for an existing account.
Distribution, installation, and troubleshooting of software and licenses
Use this service to request assistance with wired networking, including activating or changing service.
This service is for department telephone coordinators and budget managers to submit requests for Microsoft Teams calling and Cisco phone service.
USS provides purchasing services to UO departments, programs, and institutes for the purpose of procuring computer and other IT equipment for use by their faculty, staff, & students.
Use these services to get support with TeamDynamix, including TeamDynamix change, access, training, onboarding requests, and code of conduct.
Account setup for business applications like Banner, AppWorx, and DuckDocs.
Site-licensed software refers to any adopted software program that has proven itself over time and has a large enough following to warrant adoption for the entire campus.
Use this service to request new, or modify, firewall rules; or to modify administrative firewall access rules
Use this service to request changes to the UO Service Portal and TeamDynamix (TDX) and to add items such as service pages, forms, and workflows.
Microsoft Office 365 provides access to Word, Excel, PowerPoint, OneNote, and more for Macs, Windows PCs, and mobile devices (iOS, Android, and Windows), as well as online via web browsers for University students and employees.
This form should be used to submit requests to the Information Services Technology Access and Support staff.
Faculty and Staff use this service to request subscription-based Microsoft licenses that are part of the Office 365 app family. You can also use this service to request the reallocation of one of these licenses to another person at the UO or cancel your license
The web development and hosting service can assist the UO community with creating and administering a dynamic, secure, and recognizable web presence.