Popular Services
This service allows your supported IT department or Technology Service Desk to be notified of any issue relating to operational use of employee devices like computers, laptops or other devices.
Request support with Canvas and Instructional Design. Some of the areas of support are: Canvas tools, setting up a Canvas course site, help with instructional design.
If you are a current faculty, staff, or student with the University of Oregon and have a technology related question or need technical support, use this service to submit a general help ticket.
This form is designed for use by individuals who can't visit the Technology Service Desk in person.
Use this service to request a new Role/Department account or request support for an existing account.
USS provides purchasing services to UO departments, programs, and institutes for the purpose of procuring computer and other IT equipment for use by their faculty, staff, & students.
Distribution, installation, and troubleshooting of software and licenses
This service is for department telephone coordinators and budget managers to submit requests for Microsoft Teams calling and Cisco phone service.
Your Duck ID is the first part of your UO email address before the @ sign. You use your Duck ID and associated password to log in to many services at UO, including e-mail, wireless, and Canvas.
Use this service to request assistance with wired networking, including activating or changing service.
Requests to add or remove building access, report an issue with building access, or request building door schedule changes.
Use this service to request new, or modify, firewall rules; or to modify administrative firewall access rules
University Faculty and Staff use this service to request Add-In or Integration services to support an add-in for Microsoft 365, Teams, Zoom (or other DWE services).
College of Design faculty, staff, and students use this service to request facilities support.
Concur Travel and Expense Submission form is used to create and track Concur Travel issues relative to configuration and enhancement requests.
Use this service to request support for office or departmental printing support..
Services to report a problem in a computer lab, request software, schedule a computer lab (and others).
For assistance with installing, updating or troubleshooting software issues on department-supported / UO-owned computers.
Microsoft Teams is a communication and collaboration service that is part of Microsoft Office 365.
Site-licensed software refers to any adopted software program that has proven itself over time and has a large enough following to warrant adoption for the entire campus.
Use these services to get support with TeamDynamix, including TeamDynamix change, access, training, onboarding requests, and code of conduct.