Role/Department Account Request

Use this service for assistance with Role/Department accounts, such as:

  • Requesting a new account
  • Password resets
  • Adding services
  • Removing services
  • Changing the display name
  • Closing the account

See the Role/Department Accounts knowledge base for additional details.

How to Create a Ticket

To request support click Create a Ticket (top right of the page).

If requesting a new account, you will be asked to choose a username that is between 3-19 characters containing letters and numbers only.

Availability and Access

Faculty and Staff

Types of accounts include position/role accounts and group accounts.  Other requests will be evaluated on a case-by-case basis.

The person on file as the account's owner must request changes. If the owner is not available, a dean or department head for the unit using the account can also make a request.


If you have any additional questions view the Contact Technology Help page.

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Create a Ticket

Related Articles (1)

Information on requesting or updating a role or department account.


Service ID: 20173
Fri 5/26/17 2:49 PM
Mon 3/25/24 2:10 PM