Use this service for assistance with Role/Department accounts, such as:
- Requesting a new account
- Password resets
- Adding services
- Removing services
- Changing the display name
- Closing the account
See the Role/Department Accounts knowledge base for additional details.
How to Create a Ticket
To request support click Create a Ticket (top right of the page).
If requesting a new account, you will be asked to choose a username that is between 3-19 characters containing letters and numbers only.
Availability and Access
Faculty and Staff
Types of accounts include position/role accounts and group accounts. Other requests will be evaluated on a case-by-case basis.
The person on file as the account's owner must request changes. If the owner is not available, a dean or department head for the unit using the account can also make a request.
Questions
If you have any additional questions view the Contact Technology Help page.
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