Contains a list of individual service offerings

Services (21)

CAS Computer Replacement Program (CCRP) Order Form

CAS Faculty and Staff use this service to complete the CAS Computer Replacement Program (CCRP) Order Form.

CAS New Faculty Technology Subsidy Request

CAS Business Managers use this service to begin the New Faculty Technology Subsidy approval process

Desktops & Devices Support

This service allows your supported IT department or Technology Service Desk to be notified of any issue relating to operational use of employee devices like computers, laptops or other devices.

Digital Accessibility Support

A service for University employees who have questions about making digital content (web pages, software, PDFs, Word documents, videos, etc.) accessible to people with disabilities.

IT Consulting Request

Help with selecting and implementing technology solutions and services.

Microsoft 365 Subscription-based Licenses Purchase Request

Faculty and Staff use this service to request subscription-based Microsoft licenses that are part of the Office 365 app family. You can also use this service to request the reallocation of one of these licenses to another person at the UO or cancel your license

Psychology Clinic Support

Psychology staff and faculty use this service to request support for the Psychology Clinic.

Qualtrics Survey Support

Use this service to request support with Qualtrics surveys.

Site-Licensed Software

Site-licensed software refers to any adopted software program that has proven itself over time and has a large enough following to warrant adoption for the entire campus.

Smartsheet Support Request

Use this service to request Smartsheet support

Software & Application Help Request

For assistance with installing, updating or troubleshooting software issues on department-supported / UO-owned computers.

Team Duckling Database Support

Psychology faculty and staff use this service to submit requests to submit request for additions/removal to the Team Duckling database, or for other changes to the database or reports.

TeamDynamix Support

Use these services to get support with TeamDynamix,including TeamDynamix change, access, training, and onboarding requests.

Technology Checkout for Students

A limited number of webcams and Chromebooks are available for checkout to University of Oregon students to facilitate remote education.

Technology Order Request

USS provides purchasing services to UO departments, programs, and institutes for the purpose of procuring computer and other IT equipment for use by their faculty, staff, & students.

Technology Training Request

To assist the campus community to engage effectively with software or device technology training, there is a variety of training options technology used on campus, including in-person classes and web-based courses.

UKG Ready Time Clock Devices Support

Use this service to request support with UKG Ready time clock devices.

UO ID Card and Duck Bucks Devices Support

Use this service for technical assistance with UO Card ID production systems and associated management systems

Virtual Desktop Support

Virtual Desktop Support provides access to a virtual computing environment that allows students, staff, and faculty to run applications that require remote computing,

Office/Departmental Printing Support

Use this service to request support for office or departmental printing support..

File Shares & Mapped Drive Request

Assistance with or access to departmental file shares.