Use this service to request support for TeamDynamix access, including but not limited to:
- Request/remove technician/student technician access
- Request/remove IPaaS access
- Modify permissions
- Modify group membership
- Request Admin access
- Other (please describe)
Code of Conduct Required: Each listed staff member will be sent an email with a link to complete the UO Service Portal Code of Conduct. Once the staff member completes the code of conduct access will be granted.
How to Create a Ticket
To request support, click Request Access Sup, select the request, type enter, and a list of Duck ID(s) will appear.
For Admin access and permission elevations, provide a detailed explanation. request
| To request Technician/Student Access you will need: |
- List of Duck IDs to mirror (emails are fine)
- Designated manager for approval
- Confirmation of Code of Conduct (link will be sent to each listed staff member)
Note: Only designated managers and supervisors can request access. If you are a staff member, please have your supervisor submit the request.
|
Availability and Access
UO IT Employees
Once the employee (not the supervisor) has completed the Code of Conduct, you can expect access to be granted within five minutes.
Questions
If you have any questions or need support email Tevis Boulware or contact on Teams.
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