Submit a General IT Help Ticket

Before you submit a ticket, have you looked for the answer in our Knowledge Base?

Use this service if you are a current faculty member, staff member, or student at the University of Oregon, have an Information Technology-related question, or need technical support.

Report campus IT outages by calling the Technology Service Desk at 541-346-HELP (4357) or going to the Report a Service Outage page.

How to Create a Ticket

To request support click Create a Ticket (top right of the page) to open a ticket for IT support. Complete the ticket form to help IT staff know how they can help you.

Availability and Access

Current faculty, staff, or student

Note: If you are a prospective student, parent, alumni, vendor, etc., and have a technology-related question, visit the I need help and I don’t have a UO account page to open a ticket for IT support.

Questions

If you have any additional questions view the Contact Technology Help page.

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