For Residence Halls & University Apartment residents to request help registering devices to connect to the university Residential Network. Devices that connect to the residential network must be registered at the Device Registration Page
| What ResNet Supports |
- Device Registration of
- Routers (apartments only)
- Gaming Consoles
- TV, streaming devices, other IoT devices.
- Assistance connecting wired & wireless devices to the UO network.
- Assistance in troubleshooting connection to the UO network.
|
| What ResNet does not support: |
- Assistance with operating system errors or problems
- Hardware repairs
- House calls (unless prearranged with the university under the American with Disabilities Act)
- Connecting printers to the UO network
- Assistance to students not living in university housing.
|
Requirements
- Information about the device you are trying to register.
- The MAC address you have registered.
- The jack number that you are plugged into
Availability and Access
This service is for residents of University Housing residents halls and apartments. You can expect a response to your request within 6 business hours.
Aliases
residential hall, ethernet, wired
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