Wi-Fi Networking Support

Service Description

Connect to UOnet and the Internet wirelessly with your phone, tablet, laptop, or desktop computer. There are four UO wireless networks:

  • uowireless
  • UO Secure
  • UO Guest
  • eduroam

Click on the Request Help button for assistance with connecting to the Wi-Fi network, troubleshooting connection issues, etc.

Available To

Access to uowireless or UO Secure requires a current UO affiliation.

Access to UO Guest is open to any campus visitor. This service is not available at athletic venues.


For the eduroam network, users must have an affiliation with an eduroam member institution. See https://www.eduroam.us/institutions_list.

Accessing the Service

Visit our how-to article about connecting to the university's network.


Visit out Network & Wireless knowledge base for all network and Wi-Fi related how-to articles or see Related Articles located on the right of this page.

Support Contact

Click on the Request Help button on this page.

Service Levels

Maintenance for wireless typically occurs Mondays at 3:30am-7am and Wednesdays, Thursdays, and Fridays at 5am-7am. See Network maintenance windows at https://status.uoregon.edu/maintenance.

To check the status of this service, go to status.uoregon.edu.

To report an outage, please use this Service Outage form.

  • To report a campus network down emergency* after hours: call (541) 346-1755 and leave a message for oncall staff
  • *Network down emergency: A network problem affecting multiple campus users and/or portions of a building or larger.

Service Charges

There are no additional charges for the use of this service.

Service Provider

Information Services


wifi, wireless, 802.11, uowireless, UO Secure, UO Guest, EduRoam

Related Services

Mobile Wireless Device (MiFi)

Request Help


Fri 4/14/17 10:58 AM
Tue 7/7/20 9:53 AM