Configuring UO Secure for Android Devices


How do I connect to UO Secure on my Android devices?


Connecting to UO Secure with UO WiFi Setup

  1. Connect to UO WiFi Setup by selecting UO WiFi Setup under the Wi-Fi tab. This should automatically open a window in your default web browser
    • If you don't get redirected, visit the UO Secure setup site manually by navigating to an HTTP site (not HTTPS) to get automatically redirected
  2. Click Download to download the JoinNow MultiOS application from the Google Play Store.
    1. You may need to switch to the UO Guest network to get the download to finish once it is started.
  3. Click on the Join Now button; this will open the JoinNow MultiOS application.
  4. Run the installer (by default, installers will download to your Downloads folder).
  5. Enter your Duck ID (first part of your email) and password, then hit Next. Once the program completes, you should be authenticated for UO Secure.
  6. The program will automatically connect you to UO Secure. If it doesn't, select the Wi-Fi icon on your top bar once more, and try reconnecting to UO Secure, it should allow you on the network now.
  7. Keep JoinNow installed on your device, as you may need to reconnect through it if connection settings change in the future.

If this does not work, please attempt the manual outlined below.

Connecting Manually

  1. Open the Settings app.
  2. Select Network & Internet.
  3. Make sure Wi-Fi is on, then select Wi-Fi to see the list of networks.
  4. Select the UO Secure network to connect.
  5. The network details window should now appear. Enter the following information into the appropriate fields:
    • EAP method: PEAP
    • Phase 2 authentication: MSCHAPV2
    • CA certificate: Use system certificates
    • Domain:
    • Identity: Your Duck ID 
    • Password: Your password associated with your Duck ID.
  6. Once all the information above has been entered, select Connect

You should now able to browse the internet on UO Secure.

Additional assistance

For additional assistance please contact our Technology Service Desk.

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Article ID: 33324
Thu 7/13/17 2:22 PM
Wed 11/18/20 10:51 AM