Customers use this service to submit a general ID/UO Card support request.
Note: The UO ID Card Services Office will be closed December 23rd thru January 1st. During that time, responses may be limited or unavailable. The office will reopen on January 2nd. At that time, services will resume. However, responses may be delayed while we catch up from the holiday closure period. We apologize for any inconvenient this may cause. Thank you.
How to Create a Ticket
To request support, click Request Support (top right of the page) and provide a detailed description of your request
Availability and Access
You can expect a response to your request within 6 business hours.
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