Information about the calling features within Microsoft Teams.
If you're having calling or call configuration issues, try signing out then signing back in first before submitting a support ticket.
How to place a call through Microsoft Teams.
Learn how to enable location settings and location services for Microsoft Teams.
Answers to frequently asked questions about the Teams calling service within Microsoft Teams.
Learn how to adjust notification settings in Microsoft Teams while you are in a Teams call or meeting.
This article will guide you through the steps to block a contact (i.e., spam caller, etc.)
How do I set how calls interact with my Teams experience? Can I make call groups?
Learn how to forward calls to another extension, an outside phone line (like a personal phone), or to voicemail.
An overview of call groups and call queues in Microsoft Teams.
How do I place a call on hold or transfer to another contact?
Learn some quick troubleshooting tips for call quality problems. Plus, learn about the Call Health panel in Teams.
Learn how caller ID works in Microsoft Teams.
Scenarios for calling through Microsoft Teams: calling a UO colleague, calling outside UO, and for someone calling you.
How do I assign someone to be my call delegate and what settings do I have as a delegate?
Learn how to forward and download a voicemail message. This article includes a video clip about voicemail in email.
Learn about whether to use Microsoft Teams to dial 911 for emergency calls and how to optimize 911 call routing if you do.
How do I manage my contacts and speed dial contacts using Microsoft Teams?
An overview of settings related to notifications of incoming calls in Microsoft Teams.
How can I prevent incoming Microsoft Teams calls from disturbing me?
How do I participate in a call queue?
Learn how to schedule out-of-office notifications in Microsoft Teams.
Instructions for authorizing users to manage recordings and using the recording management options in Teams settings
How do I use the dial pad in Teams calling? How do I make multiparty calls?
Learn how to set up your voicemail in Microsoft Teams and check your voicemail messages.