Microsoft Office 365 Support Request

Service Description

Microsoft Office 365 provides the following Microsoft Office applications:

  • Word
  • Excel
  • PowerPoint
  • OneNote
  • ...and more (depending on operating system)

These Office 365 applications are available for Macs, Windows PCs, and mobile devices (iOS, Android, and Windows), as well as online via web browsers for University students and employees. Create, access, and, edit your files from Windows, macOS, iOS, Android, and virtually any modern web browser.

Click on the Request Help button for assistance with installing the Microsoft Office application suite from Office 365 or for help with issues using Microsoft Office applications in your browser.

Available To

Current UO affiliation


This service has no additional requirements.

Accessing the Service

Visit and log in with your full UO email address and password.


Visit our Software & Apps knowledge base for all Office 365 related how-to articles or see Related Articles located on the right of this page.

Support Contact

Click on the Request Help button on this page.

Service Levels

Available 24/7, with regularly scheduled maintenance work on Tuesdays between 5:00am and 7:00am Pacific Time.

To check the status of this service, go to

To report an outage, please use this Service Outage form.

Service Charges

There are no additional charges for the use of this service.

Service Provider

Information Services


Office365, Microsoft cloud, Microsoft online, Office 365, file sharing, file storage

Related Services

OneDrive Cloud Storage

Request Help


Mon 6/26/17 10:15 AM
Wed 4/22/20 12:18 AM