OneDrive Support

Use this service to request support with OneDrive, including but not limited to:

  • Logging in
  • Installing the OneDrive for Business sync client
  • Using the OneDrive for Business sync client
  • Using OneDrive in your browser
  • Creating and/or uploading files
  • Sharing files
  • Increase Storage Quota
  • Other (Describe in the Description field)

See the Related Articles (right side of the page) for details on using OneDrive.

How to Create a Ticket

To request support click Request Help (top right of the page) and provide the following information:

Availability and Access

Current UO affiliation

You can expect a response to your request within 6 business hours.

Questions

If you have any additional questions view the Contact Technology Help page.

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Request Help

Related Articles (15)

How to activate Office Online and OneDrive.
This article details how users can review the sharing permissions for their files in OneDrive and SharePoint.
How to download OneDrive contents to your computer. This can be useful if you're a student or faculty that's leaving the university.
Information about team collaboration through OneDrive.
How to install OneDrive for Business onto Windows.
How to install OneDrive on a Mac.
Learn how to move files from a OneDrive account to another.
How to fix the issue when Microsoft OneDrive is stuck syncing files and displays either blank documents or does not display documents altogether.
How to share files and folders in OneDrive through Android devices.
How to share files and folders in OneDrive with iOS.
How to share files and folders through OneDrive in Windows.
You can restore your OneDrive to a previous backup by clicking the gear icon and selecting Restore your OneDrive.
How to share files in OneDrive online.
This article provides an overview on how to upload files to OneDrive through the web, desktop, and mobile applications.
This page includes a table that describes the features of collaboration tools available to UO affiliates.

Details

Service ID: 19082
Created
Fri 4/14/17 10:59 AM
Modified
Fri 9/6/24 2:29 PM