Cisco Unity Voicemail Request

UO Faculty and Staff use this service to request a Cisco Unity Voicemail mailbox.

How to Request a Mailbox

To request support click Request Mailbox (top right of the page) and provide:

  1. The requester's name (may be different than the person submitting the request)
  2. The Duck ID of the account assigned to the mailbox. Note: The account must be on the UOmail email system.
  3. The phone number

Availability and Access

You can expect a response to your request within six business hours.

Please note that it may take up to two business days for the request to be processed.

UO Faculty and staff.


If you have any additional questions, view the Contact Technology Help page.

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Request Mailbox

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Learn how to use voicemail with a Cisco IP Phone. Mailboxes are only available by request.


Service ID: 51450
Thu 1/12/23 12:04 PM
Tue 11/28/23 2:32 PM