Dropbox Support

Use this service to request support for Dropbox, including, but not limited to:

  • Login and other issues
  • Help with Dropbox app installation
  • Transitioning personal Dropbox account to UO Dropbox
  • Faculty and staff may request these additional UO Dropbox services: (see Dropbox Services for Faculty/Staff article)
    • Managing groups
    • Managing Team

See the Dropbox Knowledge Base for all Dropbox self-help articles.

How to Create a Ticket

To request support for click Create a Ticket (top right of the page) and provide the requested information.

Availability and Access

Current UO faculty, staff, and students

Note: If your device is managed by your IT department, please contact your local IT support before installing Dropbox.


If you have any additional questions view the Contact Technology Help page.

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