Dropbox Support

Use this service to request support for Dropbox, including, but not limited to:

  • Login and other issues
  • Help with Dropbox app installation
  • Transitioning personal Dropbox account to UO Dropbox
  • Faculty and staff may request these additional UO Dropbox services: (see Dropbox Services for Faculty/Staff article)
    • Managing groups
    • Managing Team

See the Dropbox Knowledge Base for all Dropbox self-help articles.

How to Create a Ticket

To request support for click Create a Ticket (top right of the page) and provide the requested information.

Availability and Access

Current UO faculty, staff, and students

Note: If your device is managed by your IT department, please contact your local IT support before installing Dropbox.

Questions

If you have any additional questions view the Contact Technology Help page.

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Create a Ticket

Related Articles (13)

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Dropbox Quota and File Size Limits
Information about Dropbox quotas and file size limits when uploading files.
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Getting Started with Dropbox
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Installing the Dropbox Application
Instructions for downloading Dropbox to a personal computer or UO-owned computer which is not managed by your IT department.
Managing file access in Dropbox
Guidance on what to share and how to share and stop sharing files in Dropbox
Permanently deleting files from Dropbox
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Transferring Files with Cloud Services using Rclone
In this article, learn how to transfer files to and from the cloud using the Rclone tool. This article uses Dropbox in it's examples, but can be used with many other cloud providers as well.
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Details

Service ID: 42700
Created
Tue 3/24/20 11:34 AM
Modified
Tue 3/26/24 2:03 PM