Dropbox Support

Use this service to request support for Dropbox, including, but not limited to:

Login and other issues
Help with Dropbox app installation
Transitioning personal Dropbox account to UO Dropbox
Faculty and staff may request these additional UO Dropbox services: (see Dropbox Services for Faculty/Staff article)
- Managing groups
- Managing Team

See the Dropbox Knowledge Base for all Dropbox self-help articles.

How to Create a Ticket

To request support for click Create a Ticket (top right of the page) and provide the requested information.

Availability and Access

Current UO faculty, staff, and students

Note: If your device is managed by your IT department, please contact your local IT support before installing Dropbox.

Questions

If you have any additional questions view the Contact Technology Help page.

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Create a Ticket

Related Articles (10)

Access Dropbox files offline

How to access Dropbox files offline when not connected to Wi-Fi or data.

Adding AD Security Groups to Dropbox

For unit IT Administrators, this article describes how to synchronize AD Security Groups with Dropbox.

Dropbox FAQ

Common questions and answers surrounding UO's Dropbox offering. Who does and doesn't have access. What that access means. etc.

Dropbox Quota and File Size Limits

Information about Dropbox quotas and file size limits when uploading files.

Dropbox Services for Faculty/Staff/GEs

Faculty and staff may request these additional UO Dropbox services: user-managed and university-managed Dropbox Groups and Dropbox Teams

Getting Started with Dropbox

Get started using UO's Dropbox service.

How to sync Dropbox files between devices

How to sync Dropbox files across devices.

Installing the Dropbox Application

Instructions for downloading Dropbox to a personal computer or UO-owned computer which is not managed by your IT department.

Sharing files in Dropbox

Guidance on what to share and how to share files in Dropbox

Transferring Files with Cloud Services using Rclone

In this knowledge base article, you will learn how to transfer files to and from the cloud using the rclone tool. This article uses Dropbox in it's examples, but can be used with many other cloud providers as well.

Details

Service ID: 42700

Created

Tue 3/24/20 11:34 AM

Modified

Tue 12/20/22 1:00 PM

Updating...