Popular Services

This service allows your supported IT department or Technology Service Desk to be notified of any issue relating to operational use of employee devices like computers, laptops or other devices.

If you are a current faculty, staff, or student with the University of Oregon and have a technology related question or need technical support, use this service to submit a general help ticket.

For assistance with UOmail email and calendar issues.

Microsoft Teams is a communication and collaboration service that is part of Microsoft Office 365.

Request support with Canvas and Instructional Design. Some of the areas of support are: Canvas tools, setting up a Canvas course site, help with instructional design.

Your Duck ID is the first part of your UO email address before the @ sign. You use your Duck ID and associated password to log in to many services at UO, including e-mail, wireless, and Canvas.

This form is designed for use by individuals who can't visit the Technology Service Desk in person. If you need help with a role/department account, follow alternate instructions at https://service.uoregon.edu/TDClient/2030/Porta...

Use this service to request a new Role/Department account or request support for an existing account.

Use this service to request assistance with wired networking, including activating or changing service.

Account setup for business applications like Banner, AppWorx, and DuckDocs.

This service is for department telephone coordinators and budget managers to submit requests for Microsoft Teams calling and Cisco phone service.

Use these services to get support with TeamDynamix, including TeamDynamix change, access, training, onboarding requests, and code of conduct.

USS provides purchasing services to UO departments, programs, and institutes for the purpose of procuring computer and other IT equipment for use by their faculty, staff, & students.

Distribution, installation, and troubleshooting of software and licenses

Faculty, Students, and Staff use this service to get support for MyUO.

This form should be used to submit requests to the Information Services Technology Access and Support staff.

Use these services to request networking support.

Faculty, Staff, and Students use this service to request access to DropBox in order to accommodate specific research and academic needs.

University supervisor, dean, department head, or designee of the employee should use this service to request login and data access for an employee to Cognos Analytics data.

Use this service to request new, or modify, firewall rules; or to modify administrative firewall access rules

Use this service to request changes to the UO Service Portal and TeamDynamix (TDX) and to add items such as service pages, forms, and workflows.

DuckWeb is the University of Oregon’s online information system for students, faculty, and staff.

Use this service to request support for UONet for wireless connections to your phone, tablet, laptop, or desktop.

Requests to add or remove building access, report an issue with building access, or request building door schedule changes.