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This service provides telephones, voicemail, and local and long distance calling for employees and, upon request, for UO students living in university residence halls.

Includes network jack activations and moves; troubleshooting existing wired network connections; installation of new phone/network wiring.

Account setup for business applications like Banner, AppWorx, DuckDocs, etc.

Role/Department accounts provide business continuity for University programs by allowing a single Duck ID account to be used by multiple people with the same function.

Student email, also known as IMAP mail, or Webmail, is an email service that is accessible from your laptop, smartphone, tablet, desktop computer, or web browser.

Exchange provides email, calendaring, contact information management, task management, and directory services.

A network firewall is used to control the information that flows through network connections.

This form should be used to submit requests to the Information Services Technology Access and Support staff.

Static IP addresses are commonly used for servers, printers, copiers, network appliances, and similar devices.

Host your application or service on servers housed on campus. For efficiency and scalability, Information Services offers virtual machine (VM) hosting services.

Connect to UOnet and the Internet wirelessly with your phone, tablet, laptop, or desktop computer.

Your Duck ID is the first part of your UO email address before the @ sign. You use your Duck ID and associated password to log in to many services at UO, including e-mail, wireless, and Canvas.

If you are a current faculty, staff, or student with the University of Oregon and have a technology related question or need technical support.

Sponsored accounts can be obtained to provide computing services to individuals who are not formally affiliated with the University but are involved in university related activities.

This service allows your supported IT department to be notified of any issue relating to operational use of employee devices like computers, laptops or other devices.

Information Services, via the InCommon Certificate Service, provides unlimited organization validation (OV) SSL/TLS certificates to UO schools, colleges, departments, institutes and programs.

For assistance with issues related to the service portal, such as technician access, updating group membership, forms, response templates and routing. This service is also for submitting feedback about UO Service Portal.

If you are unable to use the self-recovery options, complete the form on this page for assistance.

Campus-hosted private cloud storage

The web development and hosting service can assist the UO community with creating and administering a dynamic, secure, and recognizable web presence.

Assistance with or access to departmental file shares.

Site-licensed software refers to any adopted software program that has proven itself over time and has a large enough following to warrant adoption for the entire campus.

This service is for authorized Exchange Administrators to request Send As permission on mailboxes in their delegated OUs.

Colocation allows you to place a new or existing server in an Information Services data center. UO departments may be allocated rack space in Allen Hall Data Center, or request help with an existing colocated server. IS staff may request help with equipment in Oregon Hall or Computing Center data center.

Integrated Data and Reporting (IDR) consists of a data warehouse and a data reporting and analysis tool (Cognos BI).