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Account setup for business applications like Banner, AppWorx, DuckDocs, etc.

Role/Department accounts provide business continuity for University programs by allowing a single Duck ID account to be used by multiple people with the same function.

Exchange provides email, calendaring, contact information management, task management, and directory services.

This form should be used to submit requests to the Information Services Technology Access and Support staff.

Activating or moving wired network jack(s) on the campus network.

If you are unable to use the self-recovery options, complete the form on this page for assistance.

Host your application or service on servers housed on campus. For efficiency and scalability, Information Services offers virtual machine (VM) hosting services.

Your Duck ID is the first part of your UO email address before the @ sign. You use your Duck ID and associated password to log in to many services at UO, including e-mail, wireless, and Canvas.

This service provides telephones, voicemail, and local and long distance calling for employees and, upon request, for UO students living in university residence halls.

A network firewall is used to control the information that flows through network connections.

Static IP addresses are commonly used for servers, printers, copiers, network appliances, and similar devices.

UO Blogs, powered by WordPress, is a web hosting and website service for anyone affiliated with the University of Oregon.

If you are a current faculty, staff, or student with the University of Oregon and have a technology related question or need technical support.

Kronos is the time and attendance application. It provides time clocks, and the ability to clock in and out in a variety of ways, as well as payroll and hours reports.

Use this form to report a service outage.

Integrated Data and Reporting (IDR) consists of a data warehouse and a data reporting and analysis tool (Cognos BI).

This service allows your supported IT department to be notified of any issue relating to operational use of employee devices like computers, laptops or other devices.

For assistance with issues related to the service portal, such as technician access, updating group membership, forms, response templates and routing.

Skype for Business is a collaboration service that offers videoconferencing, online meetings, instant messaging, audio calls, presence, whiteboards, polling, screen sharing, and more.

Student email, also known as IMAP mail, or Webmail, is an email service that is accessible from your laptop, smartphone, tablet, desktop computer, or web browser.

Site-licensed software refers to any adopted software program that has proven itself over time and has a large enough following to warrant adoption for the entire campus.

Request a password reset for the following business application accounts: Banner, Banner Test, AppWorx Test, Resource25, Resource25 Test, Singularity, Singularity Test, Data Warehouse, Data Warehouse Test

Wired networking, also known as Ethernet, provides a UOnet and Internet connection for a desktop or laptop computer, or for some other network-capable device.

Email lists are a simple way to use and manage communications with groups of people via email.

Assistance with or access to departmental file shares.