Popular Services

This service provides telephones, voicemail, and local and long distance calling for employees and, upon request, for UO students living in university residence halls.

Role/Department accounts provide business continuity for University programs by allowing a single Duck ID account to be used by multiple people with the same function.

Includes network jack activations and moves; troubleshooting existing wired network connections; installation of new phone/network wiring.

If you are a current faculty, staff, or student with the University of Oregon and have a technology related question or need technical support.

Account setup for business applications like Banner, AppWorx, DuckDocs, etc.

Banner is the software used by UO employees to conduct the university's business, which includes processes involving student information, human resources, finance, budgets, accounts receivable, payroll, and financial aid.

Your Duck ID is the first part of your UO email address before the @ sign. You use your Duck ID and associated password to log in to many services at UO, including e-mail, wireless, and Canvas.

Student email, also known as IMAP mail, or Webmail, is an email service that is accessible from your laptop, smartphone, tablet, desktop computer, or web browser.

This form should be used to submit requests to the Information Services Technology Access and Support staff.

A network firewall is used to control the information that flows through network connections.

For assistance with printer or printing issues in your department or campus office, please request assistance using this service.

Microsoft Office 365 provides access to Word, Excel, PowerPoint, OneNote, and more for Macs, Windows PCs, and mobile devices (iOS, Android, and Windows), as well as online via web browsers for University students and employees.

Exchange provides email, calendaring, contact information management, task management, and directory services.

Host your application or service on servers housed on campus. For efficiency and scalability, Information Services offers virtual machine (VM) hosting services.

The web development and hosting service can assist the UO community with creating and administering a dynamic, secure, and recognizable web presence.

Qualtrics is a flexible and robust online survey service that is designed to balance simplicity and professionalism.

Kronos is the time and attendance application. It provides time clocks, and the ability to clock in and out in a variety of ways, as well as payroll and hours reports.

Site-licensed software refers to any adopted software program that has proven itself over time and has a large enough following to warrant adoption for the entire campus.

The UO Directory allows visitors to the UO website to search for and find contact information for UO faculty, staff, and some students.

Static IP addresses are commonly used for servers, network appliances, and similar devices.

If you are unable to use the self-recovery options, complete the form on this page for assistance.

Information Services, via the InCommon Certificate Service, provides unlimited organization validation (OV) SSL/TLS certificates to UO schools, colleges, departments, institutes and programs.

The Technology Service Desk can assist you with software and hardware diagnostics and fixes and virus removal. They can also help with accessing University services like email, web applications, and the VPN.

Request a password reset for the following business application accounts: Banner, Banner Test, AppWorx Test, Resource25, Resource25 Test, Singularity, Singularity Test, Data Warehouse, Data Warehouse Test

Connect to UOnet and the Internet wirelessly with your phone, tablet, laptop, or desktop computer.