Popular Services
This service allows your supported IT department or Technology Service Desk to be notified of any issue relating to operational use of employee devices like computers, laptops or other devices.
If you are a current faculty, staff, or student with the University of Oregon and have a technology related question or need technical support, use this service to submit a general help ticket.
Request support with Canvas and Instructional Design. Some of the areas of support are: Canvas tools, setting up a Canvas course site, help with instructional design.
Use this service to request assistance with wired networking, including activating or changing service.
Distribution, installation, and troubleshooting of software and licenses
Your Duck ID is the first part of your UO email address before the @ sign. You use your Duck ID and associated password to log in to many services at UO, including e-mail, wireless, and Canvas.
This form is designed for use by individuals who can't visit the Technology Service Desk in person. If you need help with a role/department account, follow alternate instructions at https://service.uoregon.edu/TDClient/2030/Porta...
Use this service to request assistance with Proofpoint spam filter
Use this service to request a new Role/Department account or request support for an existing account.
Use these services to get support with TeamDynamix, including TeamDynamix change, access, training, onboarding requests, and code of conduct.
USS provides purchasing services to UO departments, programs, and institutes for the purpose of procuring computer and other IT equipment for use by their faculty, staff, & students.
University faculty, staff, and students use this service to get support for the 1Password password management application.
Account setup for business applications like Banner, AppWorx, and DuckDocs.
For support issues pertaining to technology within classrooms.
USS Technology lends equipment and provides services to UO faculty, staff and students for purposes directly related to University of Oregon courses.
If you are a prospective student, parent, alumni, vendor, etc. and have a technology related question, click here to open a ticket for IT support.
This service is for department telephone coordinators and budget managers to submit requests for Microsoft Teams calling and Cisco phone service.
Use this service to request new, or modify, firewall rules; or to modify administrative firewall access rules
Use this service printer driver support and very basic trouble shooting.
A limited number of webcams and Chromebooks are available for checkout to University of Oregon students to facilitate remote education.
This form should be used to submit requests to the Information Services Technology Access and Support staff.