Popular Services
This service allows your supported IT department or Technology Service Desk to be notified of any issue relating to operational use of employee devices like computers, laptops or other devices.
If you are a current faculty, staff, or student with the University of Oregon and have a technology related question or need technical support, use this service to submit a general help ticket.
Request support with Canvas and Instructional Design. Some of the areas of support are: Canvas tools, setting up a Canvas course site, help with instructional design.
USS provides purchasing services to UO departments, programs, and institutes for the purpose of procuring computer and other IT equipment for use by their faculty, staff, & students.
This form is designed for use by individuals who can't visit the Technology Service Desk in person.
Use this service to request assistance with wired networking, including activating or changing service.
Microsoft Teams is a communication and collaboration service that is part of Microsoft Office 365.
Account setup for business applications like Banner, AppWorx, and DuckDocs.
Your Duck ID is the first part of your UO email address before the @ sign. You use your Duck ID and associated password to log in to many services at UO, including e-mail, wireless, and Canvas.
This service is for department telephone coordinators and budget managers to submit requests for Microsoft Teams calling and Cisco phone service.
Use this service to request changes to the UO Service Portal and TeamDynamix (TDX) and to add items such as service pages, forms, and workflows.
Use this service to request support for office or departmental printing support..
Distribution, installation, and troubleshooting of software and licenses
Use this service to request a new Role/Department account or request support for an existing account.
Use these services to get support with TeamDynamix, including TeamDynamix change, access, training, onboarding requests, and code of conduct.
Use this service to request new, or modify, firewall rules; or to modify administrative firewall access rules
Faculty and Staff use this service to request subscription-based Microsoft licenses that are part of the Office 365 app family. You can also use this service to request the reallocation of one of these licenses to another person at the UO or cancel your license
Use this service printer driver support and very basic trouble shooting.
This form should be used to submit requests to the Information Services Technology Access and Support staff.
Assistance with or access to departmental file shares.
Use this service to request support for UONet for wireless connections to your phone, tablet, laptop, or desktop.
Information Services, via the InCommon Certificate Service, provides unlimited organization validation (OV) SSL/TLS certificates to UO schools, colleges, departments, institutes and programs.