Popular Services
This service allows your supported IT department or Technology Service Desk to be notified of any issue relating to operational use of employee devices like computers, laptops or other devices.
For assistance with Webmail, Exchange, & UOmail email and calendar issues.
Request support with Canvas and Instructional Design. Some of the areas of support are: Canvas tools, setting up a Canvas course site, help with instructional design.
If you are a current faculty, staff, or student with the University of Oregon and have a technology related question or need technical support, use this service to submit a general help ticket.
Your Duck ID is the first part of your UO email address before the @ sign. You use your Duck ID and associated password to log in to many services at UO, including e-mail, wireless, and Canvas.
If you are unable to use the self-recovery options, or visit the Technology Service Desk, complete the form on this page for assistance.
If you need a password for a department or role account, visit: https://service.uoregon.edu/TDClient/2030/Porta...
Use this service to request a new Role/Department account or request support for an existing account.
USS provides purchasing services to UO departments, programs, and institutes for the purpose of procuring computer and other IT equipment for use by their faculty, staff, & students.
Account setup for business applications like Banner, AppWorx, IDR/Cognos.
This service is for department telephone coordinators and budget managers to submit requests for Microsoft Teams calling and Cisco telephones.
This form should be used to submit requests to the Information Services Technology Access and Support staff.
Microsoft Teams is a communication and collaboration service that is part of Microsoft Office 365.
Use this service to request new, or modify, firewall rules; or to modify administrative firewall access rules
Use this service to request assistance with wired networking, including activating or changing service.
A limited number of webcams and Chromebooks are available for checkout to University of Oregon students to facilitate remote education.
Use this service to request support with Dropbox
For support issues pertaining to technology within classrooms.
Assistance with or access to departmental file shares.
Concur Travel and Expense Submission form is used to create and track Concur Travel issues relative to configuration and enhancement requests.
Information Services, via the InCommon Certificate Service, provides unlimited organization validation (OV) SSL/TLS certificates to UO schools, colleges, departments, institutes and programs.
Site-licensed software refers to any adopted software program that has proven itself over time and has a large enough following to warrant adoption for the entire campus.
Use these services to get support with TeamDynamix,including TeamDynamix change, access, training, and onboarding requests.
Two-step login provides a second layer of security to any type of login, requiring extra information or a physical device in addition to the user's password.