Popular Services

This service provides telephones, voicemail, and local and long distance calling for employees and, upon request, for UO students living in university residence halls.

Account setup for business applications like Banner, AppWorx, DuckDocs, etc.

Includes network jack activations and moves; troubleshooting existing wired network connections; installation of new phone/network wiring.

Student email, also known as IMAP mail, or Webmail, is an email service that is accessible from your laptop, smartphone, tablet, desktop computer, or web browser.

Role/Department accounts provide business continuity for University programs by allowing a single Duck ID account to be used by multiple people with the same function.

Qualtrics is a flexible and robust online survey service that is designed to balance simplicity and professionalism.

Exchange provides email, calendaring, contact information management, task management, and directory services.

If you are a current faculty, staff, or student with the University of Oregon and have a technology related question or need technical support.

This form should be used to submit requests to the Information Services Technology Access and Support staff.

A network firewall is used to control the information that flows through network connections.

Host your application or service on servers housed on campus. For efficiency and scalability, Information Services offers virtual machine (VM) hosting services.

Your Duck ID is the first part of your UO email address before the @ sign. You use your Duck ID and associated password to log in to many services at UO, including e-mail, wireless, and Canvas.

Microsoft Office 365 provides access to Word, Excel, PowerPoint, OneNote, and more for Macs, Windows PCs, and mobile devices (iOS, Android, and Windows), as well as online via web browsers for University students and employees.

Connect to UOnet and the Internet wirelessly with your phone, tablet, laptop, or desktop computer.

Site-licensed software refers to any adopted software program that has proven itself over time and has a large enough following to warrant adoption for the entire campus.

The Technology Service Desk can assist you with software and hardware diagnostics and fixes and virus removal. They can also help with accessing University services like email, web applications, and the VPN.

Banner is the software used by UO employees to conduct the university's business, which includes processes involving student information, human resources, finance, budgets, accounts receivable, payroll, and financial aid.

Use this form to report a service outage.

For assistance with printer or printing issues in your department or campus office, please request assistance using this service.

If you are unable to use the self-recovery options, complete the form on this page for assistance.

Kronos is the time and attendance application. It provides time clocks, and the ability to clock in and out in a variety of ways, as well as payroll and hours reports.

Static IP addresses are commonly used for servers, network appliances, and similar devices.

For assistance with installing, updating or troubleshooting software issues on department-supported / UO-owned computers.

The UO Directory allows visitors to the UO website to search for and find contact information for UO faculty, staff, and some students.

Canvas is an online platform for all academic courses such as accessing course documents, assignments, grades, communication, and all things related to teaching and learning.