Popular Services
This service allows your supported IT department or Technology Service Desk to be notified of any issue relating to operational use of employee devices like computers, laptops or other devices.
Request support with Canvas and Instructional Design. Some of the areas of support are: Canvas tools, setting up a Canvas course site, help with instructional design.
This form is designed for use by individuals who can't visit the Technology Service Desk in person. If you need help with a role/department account, follow alternate instructions at https://service.uoregon.edu/TDClient/2030/Porta...
If you are a current faculty, staff, or student with the University of Oregon and have a technology related question or need technical support, use this service to submit a general help ticket.
USS provides purchasing services to UO departments, programs, and institutes for the purpose of procuring computer and other IT equipment for use by their faculty, staff, & students.
Use this service to request a new Role/Department account or request support for an existing account.
This service is for department telephone coordinators and budget managers to submit requests for Microsoft Teams calling and Cisco phone service.
Your Duck ID is the first part of your UO email address before the @ sign. You use your Duck ID and associated password to log in to many services at UO, including e-mail, wireless, and Canvas.
Requests to add or remove building access, report an issue with building access, or request building door schedule changes.
Distribution, installation, and troubleshooting of software and licenses
For assistance with installing, updating or troubleshooting software issues on department-supported / UO-owned computers.
Concur Travel and Expense Submission form is used to create and track Concur Travel issues relative to configuration and enhancement requests.
Account setup for business applications like Banner, AppWorx, and DuckDocs.
Use this service to request support for office or departmental printing support..
Microsoft Teams is a communication and collaboration service that is part of Microsoft Office 365.
EMU Staff use these services to request support from EMU facilities.
Use these services to get support with TeamDynamix, including TeamDynamix change, access, training, onboarding requests, and code of conduct.
Use this service to request new, or modify, firewall rules; or to modify administrative firewall access rules
College of Design faculty, staff, and students use this service to request facilities support.
This form should be used to submit requests to the Information Services Technology Access and Support staff.
Faculty and Staff use this service to request subscription-based Microsoft licenses that are part of the Office 365 app family. You can also use this service to request the reallocation of one of these licenses to another person at the UO or cancel your license
Purchasing services for faculty and staff
Support for all types of end-point devices, including laptops, desktops, mobile devices.