Popular Services

This service allows your supported IT department or Technology Service Desk to be notified of any issue relating to operational use of employee devices like computers, laptops or other devices.

Request support with Canvas and Instructional Design. Some of the areas of support are: Canvas tools, setting up a Canvas course site, help with instructional design.

For assistance with UOmail email and calendar issues.

If you are a current faculty, staff, or student with the University of Oregon and have a technology related question or need technical support, use this service to submit a general help ticket.

This form is designed for use by individuals who can't visit the Technology Service Desk in person. If you need help with a role/department account, follow alternate instructions at https://service.uoregon.edu/TDClient/2030/Porta...

Use this service to request assistance with wired networking, including activating or changing service.

Your Duck ID is the first part of your UO email address before the @ sign. You use your Duck ID and associated password to log in to many services at UO, including e-mail, wireless, and Canvas.

USS provides purchasing services to UO departments, programs, and institutes for the purpose of procuring computer and other IT equipment for use by their faculty, staff, & students.

Account setup for business applications like Banner, AppWorx, and DuckDocs.

University supervisor, dean, department head, or designee of the employee should use this service to request login and data access for an employee to Cognos Analytics data.

Use these services to get support with TeamDynamix, including TeamDynamix change, access, training, onboarding requests, and code of conduct.

This form should be used to submit requests to the Information Services Technology Access and Support staff.

Use this service to request a new Role/Department account or request support for an existing account.

Distribution, installation, and troubleshooting of software and licenses

This service is for department telephone coordinators and budget managers to submit requests for Microsoft Teams calling and Cisco telephones.

If you are a prospective student, parent, alumni, vendor, etc. and have a technology related question, click here to open a ticket for IT support.

Use this service to request new, or modify, firewall rules; or to modify administrative firewall access rules

Faculty and Staff use this service to request subscription-based Microsoft licenses that are part of the Office 365 app family. You can also use this service to request the reallocation of one of these licenses to another person at the UO or cancel your license

Site-licensed software refers to any adopted software program that has proven itself over time and has a large enough following to warrant adoption for the entire campus.

For support issues pertaining to technology within classrooms.

Use this service to request assistance with Proofpoint spam filter

Use this service to request support for office or departmental printing support..

Use this service printer driver support and very basic trouble shooting.

Use these services to request networking support.

The web development and hosting service can assist the UO community with creating and administering a dynamic, secure, and recognizable web presence.