Campus Access & Support Request

Service Description

This form should be used to submit requests to the Information Services Technology Access and Support staff. 

Before submitting this form, please search the Service Catalog using the search box at the top right of this page for an entry that matches your request. If you are unable to find one, then submit your request here.

Some examples of requests that should be submitted through this form:

  • Cognos/IDR Student Data and Finance and HR Data forms
  • Canvas access requests for temporary employees and campus associates
  • Requests to close business application accounts for terminated employees (such as Banner, Cognos/IDR, Singularity Imaging, etc)
  • Exchange distribution list aliases
  • Talisma aliases
  • Information Services Access Form signature delegation
  • Department ADOU mapping requests
  • IS VPN Access
  • Questions regarding eligibility for services
  • Username change questions
  • Requests to add authorized signers (designees)
  • Addition or removal of Banner security officers
  • Requests for Banner TEST access
  • Requests for delegated administration Duck IDs (adm accounts)
  • Adding access for Associate accounts
  • Technician access to Bravura
  • General questions about accounts and access

Available To

Faculty, Staff, & Students


Common service requests can be found in the Accounts & Access area of the Service Catalog.

You can also find answers to common questions in the Accounts & Access Knowledge Base.

Accessing the Service

Click on the Request Help button on this page


There's no additional documentation available.

Support Contact

Click on the Request Help button on this page. 

If you need additional assistance, you can contact the Technology Service Desk for help. Information Services Technology Access and Support staff can also be reached at (541) 346-1738.

Service Levels

To check the status of this service, go to

To report an outage, please use this Service Outage form.

Service Charges

There are no additional charges for the use of this service.

Service Provider

Information Services



Related Services

Accounts and Access Knowledge Base

Request Help

Related Articles (1)

Departmental HR representatives can reserve a Duck ID username for their new employees.


Service ID: 21662
Wed 7/26/17 7:43 PM
Mon 11/27/23 4:27 PM