Service Catalog

Categories (7)

Administration and Business

Services that support the administrative and business functions of an institution. Includes business capability and process automation, financial and procurement systems, human resource systems, library systems, and student information systems.
Expand

Communication and Collaboration

Communication services. Includes conferencing, telephones, email, A/V media, and web services.
Expand

Desktop and Mobile Computing

Services that support access and use of community members' devices and related peripherals. This includes desktop and mobile device support, printing and related services, and software and application distribution.
Expand

Information Security

Services that provide security, data integrity, and compliance for institutional activities. Includes identity and access management, security consulting and education, incident response and investigation, and security policy and compliance.
Expand

Infrastructure

Data center, database management, network and connectivity management, and server and storage management services
Expand

Teaching and Learning

Instructional technology and resources supporting teaching and learning.
Expand

Department Specific Services

Department specific services for Student Life, School of Journalism, School of Design, and Housing.
Expand

Services (3)

Submit a General IT Help Ticket

If you are a current faculty, staff, or student with the University of Oregon and have a technology related question or need technical support, use this service to submit a general help ticket.

Report a Service Outage

Use this service to report a service outage or degradation of services

I need help and I don't have a UO account

If you are a prospective student, parent, alumni, vendor, etc. and have a technology related question, click here to open a ticket for IT support.