Housing Building Access Support

Housing employees use these services to request support for building access.

Residential Access Issue

Service Center staff use this service to request support for resident room and building access.

  • Residential lock issues
  • Issues scanning a UO ID card
  • Card reader issues
  • Cardholder account issues
Building Access Request

Supervisors use this service to add or remove access for users.

  • Add, remove, or change building access
  • Building access for:
    • Full-Time Staff
    • Student Employee
    • Temporary Employee
    • Contractors and Vendors - Please see Requirements below for more information
Building Access Issue
  • Card reader issues
  • Issues scanning a UO ID card
  • Other door issues
Building Schedules / Event Space Access
  • Request a building or space's door schedule to be changed
  • Request a building or space be unlocked for a period of time for events
    • Where the event is
    • Time frame of event
    • Description of event
    • For events in Justice Bean 1207, the associated restrooms are in the JB Commons and accessible through the West Kitchen entrance. 


Requirements

  • Information about user.
    • Full name
    • UO ID (95 number) of user
    • Prox ID of user (found on back of UO ID card, in the top right)
  • Please provide the location of access request/issue.
  • Note: All external contractors, vendors, and clients must display identification when on University of Oregon property.
    • Housing managers overseeing work and projects involving external contractors and vendors must request contractor badges through ID Card Services. The Card Office will notify you when the badges are ready. When badges are ready and picked up, a ticket for access request should be made through this service offering.
       
  • Please refer to the UO Housing Access Control Policy here for comprehensive access control information.

Availability and Access

UO Housing use only.

You can expect a response to your request within 2 business days.

For Immediate Assistance

If you are experiencing a physical problem with a door (lock is malfunctioning, door will not close, card reader malfunctioning) please call the Housing Duty Admin at 541-913-0043.

For building door schedule problems (i.e. door should be locked/unlocked) call James Stegall at 541-357-8808.

Questions

If you have any additional questions please, refer to the Housing IT Services page.

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Report Residential Issue Request Access Report Access Issue Request Building Schedule Change

Service Offerings (4)

Residential Access Issue
Service Center staff use this service to request support for building access.
Building Access Request
UO Housing employees/staff use this service to request building access.
Building Access Issue
UO Housing employees/staff use this service to report building access issues.
Building Door Schedule Change
Request for a building's door schedule to be changed.