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IT Professional Services
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Housing IT Services
Housing IT Services
Device Support
Computer and Device Support
Report an issue with a housing computer or other device.
Mobile Device Support
Get help with a Housing mobile device. Request a new mobile device, or new app.
Printer, Label Maker, & Scanner Support
Request Access to a printer. Report an Issue with a Printer. Request a new device.
Point of Sales Support
Report an issue with a POS device, Grubhub, Micros, Aero-readers, etc.
Application/Software Support
Request access or report an issue with an application that is supported by Housing IT.
Housing Meeting/Classroom Support
Use this service to request support for audio visual equipment located in residence halls.
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User Account Services
User On/Off-boarding
Use this service to on board or off board a user from Housing IT services.
O & P Drive Support
Use this service to request support for Housing file shares and mapped drives.
Department/Role Account Support
Use this service for assistance with Role/Department accounts.
Duck ID Accounts Support
Use this service for assistance with a Duck ID account.
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Communication Services
Email & Calendaring Help
Use this service to request help with with email and calendar issues.
Wi-Fi Networking Support
Use this service to get help with the UO wireless network.
Wired Networking Support
Use this service to request assistance with wired networking (also known as Ethernet).
Teams and Cisco Phone support
Request support for Microsoft Teams calling, telephones, voice mail, etc.
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Access Controls Services
Building Access Support
Request building access for daily use, events, or report an issue with building access.
KeyWatcher Support
Request KeyWatcher access or specific keys for use. Report an issue with a KeyWatcher device.
Video/Door Log Request
Housing Administrators can request logs on specific doors or cameras.
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Other Services
IT Consulting Request
For Housing employees with general questions about IT services or inquiries about a new system.
Contact Information
Hours:
Mon-Fri 9:00 a.m.- 5:00 p.m.
Phone:
541-346-4223
In Person:
Bean Hall, room 1029
Emergency after-hours contact information:
Call 541-346-4236 to leave a message for a Housing IT employee in the event of a business emergency. Please leave your name, call back phone number, and a description of the problem.
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Related Services / Offerings (1)
Housing Computer and Device Support
Request access or report an issue with a laptop or desktop (including peripherals) that is/are officially supported by Housing IT.
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