Housing IT supports Point-Of-Sales devices used by Housing and other departments like the Card Office, or Craft Center. You may report an issue with a POS device.
Note: To report an outage, please call the Housing IT emergency line at x6-4236.
Please contact your supervisor for first level support.
| What Housing IT supports |
- Micros
- 310 & 5As
- Scanner
- Card Reader
- Cash drawers
- Printers
- Network Connectivity
- RDA
- Computer
- Monitor
- Keyboard & Mouse
- Network Connectivity
- Aero Readers (Duck Bucks)
- Z report issues
- Network Connectivity
- Stand-Alone Credit Card Readers
- Ingenico series
- SNAP
- Mobile Card readers
|
| What Housing IT does not |
- support the Grubhub back-end.
|
Requirements
- Please provide the location of the POS device that is having the issue.
Availability and Access
This service is available for all Housing, affiliate departments like the Craft Center and Card Office, and employees.
The Micros POS is available whenever a venue is scheduled to be open.
The maintenance window is from 12AM to 5AM. Users will be notified should the need arise to perform maintenance work outside of this time frame.
Questions
If you have any additional questions view the Housing IT Services page.
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