Housing Application/Software Support

Housing IT supports the facilitation of certain applications on Housing IT supported devices. You may request access or report an issue with one of these applications through this service.

What Housing IT supports
  • Adobe Creative Cloud Suite
  • AMAG
  • Appworx
  • AutoDesk Suite
  • Bartender
  • Banner Access
  • BlueBeam
  • Caterease
  • Cisco AnyConnect
  • Comark Cloud
  • Compass
  • Desigo
  • Eatec
  • FileZilla
  • FusionLive
  • KeyWatcher
  • Lenel
  • Micros
  • Microsoft 365 Applications
  • Microsoft Outlook
  • Microsoft Projects
  • Microsoft Teams
  • Microsoft Visio
  • Milestone
  • MyMicros
  • ScanSnap
  • StarRez Access
  • When To Work

The list of application may not be complete, you may also request help as “other”.

What Housing IT does not
  • Housing IT does not support the training of the applications.
  • Housing IT does not the support the use of these applications on personal devices.

Requirements

  • Please have the asset tag of the Housing IT computer that you are using for the application.
  • Please provide an Index-activity code if you’re requesting software that requires a license.

Availability and Access

You can expect a response to your request within 2 business days.

This service is available for all Housing employees, including student workers.

Questions

If you have any additional questions view the Housing IT Services page.

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Report Software Issue Request Software

Service Offerings (2)

Housing Application/Software Incident
Housing IT Service. Report an issue occurring with software that is support by the department.
Housing Application/Software Request
Request access to an application/software that is officially supported by Housing IT.