Banner Support

Use this service to request Banner support, including but not limited to:

  • Login issues
  • Questions on how to work with Banner
  • Banner issues
  • Other

Visit our Business Applications knowledge base for more information.

How to Create a Ticket

To request support click Create a Ticket (top right of the page) and provide the following information:

  • UO Affiliation (Employee, Banner Security Officer, Banner Functional Lead)
  • What you need help with
  • Application you are using (Banner 9, AppWorx, DuckWeb)
  • Detailed description of the request

Availability and Access

This service is available to faculty and staff with a demonstrated business need.

Users must complete the Banner Access Form (visit the Business Application Accounts service page), Introduction to Banner Online Training Class, and subject-specific training as needed.

The following times are reserved for maintenance: Tuesdays 5am-7am, Fridays 7pm-9pm, and one weekend per month. The service will be unavailable during maintenance.


If you have any additional questions view the Contact Technology Help page.

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Create a Ticket


Service ID: 26903
Mon 3/26/18 10:31 AM
Wed 5/3/23 11:05 AM