This form should be used to submit requests to the Information Services Technology Access and Support staff.
If you are a prospective student, parent, alumni, vendor, etc. and have a technology related question, click here to open a ticket for IT support.
The UO Directory allows visitors to the UO website to search for and find contact information for UO faculty, staff, and some students.
If you are a current faculty, staff, or student with the University of Oregon and have a technology related question or need technical support.
Skype for Business is a collaboration service that offers videoconferencing, online meetings, instant messaging, audio calls, presence, whiteboards, polling, screen sharing, and more.
Banner is the software used by UO employees to conduct the university's business, which includes processes involving student information, human resources, finance, budgets, accounts receivable, payroll, and financial aid.
Includes network jack activations and moves; troubleshooting existing wired network connections; installation of new phone/network wiring.
Connect to UOnet and the Internet wirelessly with your phone, tablet, laptop, or desktop computer.
For users supported by SAIT, we provide a remote desktop service for secure access to your files and applications while off-campus.
Account setup for business applications like Banner, AppWorx, DuckDocs, etc.
Role/Department accounts provide business continuity for University programs by allowing a single Duck ID account to be used by multiple people with the same function.
Qualtrics is a flexible and robust online survey service that is designed to balance simplicity and professionalism.
Microsoft Office 365 provides access to Word, Excel, PowerPoint, OneNote, and more for Macs, Windows PCs, and mobile devices (iOS, Android, and Windows), as well as online via web browsers for University students and employees.
Exchange provides email, calendaring, contact information management, task management, and directory services.
The Technology Service Desk can assist you with software and hardware diagnostics and fixes and virus removal. They can also help with accessing University services like email, web applications, and the VPN.
Confluence is a content collaboration tool that is used by IT staff to create, share, and collaborate on team documentation and projects.
For assistance with installing, updating or troubleshooting software issues on department-supported / UO-owned computers.
Kronos is the time and attendance application. It provides time clocks, and the ability to clock in and out in a variety of ways, as well as payroll and hours reports.
Request assistance with Duck Bucks readers or request the setup of a new location to accept Duck Bucks payments.
DuckWeb is the University of Oregon’s online information system for students, faculty, and staff.
A network firewall is used to control the information that flows through network connections.
Integrated Data and Reporting (IDR) consists of a data warehouse and a data reporting and analysis tool (Cognos Analytics).
Use this form to report a service outage.
Request a password reset for the following business application accounts: Banner, Banner Test, AppWorx Test, Resource25, Resource25 Test, Singularity, Singularity Test, Data Warehouse, Data Warehouse Test
This service provides telephones, voicemail, and local and long distance calling for employees and, upon request, for UO students living in university residence halls.