My Recently Visited Services

Support Advisors, Students, and others use this service to request support for Ducks on Track.


Use this service to report email phishing messages or inquire about the validity of email messages.


Faculty, staff, and students use these services for IT Training and Consultations.


Faculty and staff can use this service to sponsor a guest for short-term Duck ID access.


This service is used by individuals who have severed their relationship with the University of Oregon and wish to close their Duck Bucks account. You may only submit this form if you have Graduated/Withdrawn/Retiered/Terminated from the University. Active or current Students/Faculty/Staff can not get a Duck Bucks Refund.


If you are a current faculty, staff, or student with the University of Oregon and have a technology related question or need technical support, use this service to submit a general help ticket.


For assistance with installing, updating or troubleshooting software issues on department-supported / UO-owned computers.


Use this service to request support from the Information Services Enterprise Systems for Linux and Windows enterprise systems for both physical and virtual machines.


Your Duck ID is the first part of your UO email address before the @ sign. You use your Duck ID and associated password to log in to many services at UO, including e-mail, wireless, and Canvas.


Employee Onboarding: Evergreen access instructions


Microsoft Office 365 provides access to Word, Excel, PowerPoint, OneNote, and more for Macs, Windows PCs, and mobile devices (iOS, Android, and Windows), as well as online via web browsers for University students and employees.


Help with selecting and implementing technology solutions and services.


Use this service to request support for domain names.


Use this service to get support for the UO VPN.


A limited number of webcams and Chromebooks are available for checkout to University of Oregon students to facilitate remote education.


Assistance with or access to departmental file shares.


Use this service to request support with UKG Ready time clock devices.


Request support with Canvas and Instructional Design. Some of the areas of support are: Canvas tools, setting up a Canvas course site, help with instructional design.


Use this service to request support for office or departmental printing support..


Services for Business Process automation


DuckWeb is the University of Oregon’s online information system for students, faculty, and staff.


Use this service printer driver support and very basic trouble shooting.


Technology associated with printers and copiers, such as copy, scan, fax, and print.


If you are a prospective student, parent, alumni, vendor, etc. and have a technology related question, click here to open a ticket for IT support.


Services for academic technology support