My Recently Visited Services
If you are a current faculty, staff, or student with the University of Oregon and have a technology related question or need technical support, use this service to submit a general help ticket.
If you are having troubles claiming your Duck ID or encountered an error during the claim process
Your Duck ID is the first part of your UO email address before the @ sign. You use your Duck ID and associated password to log in to many services at UO, including e-mail, wireless, and Canvas.
Use this service to request assistance with wired networking, including activating or changing service.
Concur Travel and Expense Submission form is used to create and track Concur Travel issues relative to configuration and enhancement requests.
Use this service to report a problem with networking, UOVPN, or firewall.
University Health Services use this service for a technology related question or technical support need.
One-way communications and emergency communications
University Faculty and Staff use this service to request support for Evergreen application help.
Use this service to request support for EMS software only. Classroom support should be requested at https://service.uoregon.edu/TDClient/2030/Porta...
This service allows your supported IT department or Technology Service Desk to be notified of any issue relating to operational use of employee devices like computers, laptops or other devices.
Support for all types of end-point devices, including laptops, desktops, mobile devices.
For assistance with installing, updating or troubleshooting software issues on department-supported / UO-owned computers.
Distribution, installation, and troubleshooting of software and licenses
Microsoft Teams is a communication and collaboration service that is part of Microsoft Office 365.
Request support with Canvas and Instructional Design. Some of the areas of support are: Canvas tools, setting up a Canvas course site, help with instructional design.
Use this service to request placing signs on the digital signage and interactive displays.
Assistance with or access to departmental file shares.
Use this service to request support for office or departmental printing support..
Use this service to request assistance from the Office of Institutional Research in acquiring, compiling, and/or analyzing operational data.