My Recently Visited Services

This form is designed for use by individuals who can't visit the Technology Service Desk in person.

This service allows your supported IT department or Technology Service Desk to be notified of any issue relating to operational use of employee devices like computers, laptops or other devices.

Use this service to report email phishing messages or inquire about the validity of email messages.

If you are a current faculty, staff, or student with the University of Oregon and have a technology related question or need technical support, use this service to submit a general help ticket.

Use this service to get support for the UO VPN.

Your Duck ID is the first part of your UO email address before the @ sign. You use your Duck ID and associated password to log in to many services at UO, including e-mail, wireless, and Canvas.

Faculty and Staff use this service to request subscription-based AI license purchases or changes.

For assistance with UOmail email and calendar issues.

Use this service to request a new emergency phone.

Technology associated with printers and copiers, such as copy, scan, fax, and print.

University Health Services use this service for a technology related question or technical support need.

Use this service to request support or report issues with Zoom.

DuckWeb is the University of Oregon’s online information system for students, faculty, and staff.

Use this service to request support with UKG Ready time clock devices.

USS provides purchasing services to UO departments, programs, and institutes for the purpose of procuring computer and other IT equipment for use by their faculty, staff, & students.

If you are a prospective student, parent, alumni, vendor, etc. and have a technology related question, click here to open a ticket for IT support.

Request & register your Duo hardware token here.

Use this service to request assistance with updating your phone number or campus directory information

For support issues pertaining to technology within classrooms.

Use this service to request assistance with Proofpoint spam filter

Services that respond to, remediate, and seek to prevent security incidents and vulnerabilities.

Use these services to request networking support.

Use this service to request support with email list.

Division of Graduate Studies faculty, staff, and students use this service for Slate Insight Database support.

Anyone who sees something should use the service to report an Information Security Concern.