My Recently Visited Services

If you are a prospective student, parent, alumni, vendor, etc. and have a technology related question, click here to open a ticket for IT support.


Your Duck ID is the first part of your UO email address before the @ sign. You use your Duck ID and associated password to log in to many services at UO, including e-mail, wireless, and Canvas.


This form is designed for use by individuals who can't visit the Technology Service Desk in person.


Use this service to request support from the Information Services Enterprise Systems for Linux and Windows enterprise systems for both physical and virtual machines.


Site-licensed software refers to any adopted software program that has proven itself over time and has a large enough following to warrant adoption for the entire campus.


One-way communications and emergency communications


Services that respond to, remediate, and seek to prevent security incidents and vulnerabilities.


Anyone may report a security concern. If you see something, please report it.


Use this service to request support with UKG Ready time clock devices.


Use this service to report email phishing messages or inquire about the validity of email messages.


This service allows your supported IT department or Technology Service Desk to be notified of any issue relating to operational use of employee devices like computers, laptops or other devices.


Use this service to request assistance with updating your phone number or campus directory information


Use this service to request support for TeamDynamix, UO Service Portal, or IPaaS access.


DuckWeb is the University of Oregon’s online information system for students, faculty, and staff.


Use this service to get support for the UO VPN.


Use this service to report a service outage or degradation of services


To make appointment for on-premises access to Aerial Photography Collection or request digitization of images.


Use this service to request support with email list.


Use this service to request assistance from the Office of Institutional Research in acquiring, compiling, and/or analyzing operational data.


Employee Onboarding: Evergreen access instructions


Use this service to request new, or modify, firewall rules; or to modify administrative firewall access rules


If you are a current faculty, staff, or student with the University of Oregon and have a technology related question or need technical support, use this service to submit a general help ticket.


Request support with Canvas and Instructional Design. Some of the areas of support are: Canvas tools, setting up a Canvas course site, help with instructional design.


Use this service to request support for the DuckDocs (OnBase) enterprise content management system.


Use this service to request support for Server & Storage Management,