Getting Started

For articles pertaining to getting started with knowledge base articles.

Articles (3)

Pinned Article Creating a knowledge base article

Instructions on how to create a new knowledge base article.

Adding anchors and a table of contents to an article

How do I add anchors to make a table of contents in an article?

Adding an image to a knowledge base article

This article is designed to guide any UO Service Portal content creators through the process of adding an image to a knowledge base article (KBA).