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Desktop and Mobile Computing
Telephones, Radios, and Television
Telephones and Voicemail
Telephones and Voicemail
Information on how to use UO telephones and voicemail.
Categories (8)
General Phone Info
Articles that are applicable for telephones and voicemail regardless of platform.
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Teams Calling
Information about the calling features within Microsoft Teams.
If you're having calling or call configuration issues, try signing out then signing back in first before submitting a support ticket.
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Amazon Connect
Articles about the Amazon Connect call center software.
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Cisco IP Phones
Information about the Cisco IP phones used in the utility voice service.
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Voicemail
Information about voicemail functionalities and account settings.
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For Department Telephone Coordinators
Information for department telephone coordinators
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Phone Accessories
Information about headsets, speakerphones, and cables for both IP and digital phones.
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Directory and Operator Info
Articles pertaining to the UO Directory and automated operator service.
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