Cisco IP Phones

Information about the Cisco IP phones used in the utility voice service.

Articles (14)

Pinned Article Getting Started with Cisco IP Phones

Learn how to use Cisco IP Phones

Connecting headsets

Learn how to connect a headset to your Cisco IP Phone.

Making a call

Learn how to make a call using a Cisco IP Phone.

Mark Your Calls as Spam

Mark active or received calls as potential fraud or telemarketer calls.

Answering a phone call

Learn how to answer a call using a Cisco IP Phone.

Placing and retrieving a call on hold

Learn how to place and resume a call on hold using a Cisco IP Phone.

Transferring a call

Learn how to transfer a call using a Cisco IP Phone.

Conference calling

Learn how to make and manage conference calls using Cisco IP Phones.

Muting a call

Learn how to mute a call using a Cisco IP Phone.

Getting Started with Cisco Unity Voicemail

Learn how to use voicemail with a Cisco IP Phone. Mailboxes are only available by request.

Divert a call

Learn how to divert a call using a Cisco IP Phone.

Forwarding Calls

Learn how to forward calls using a Cisco IP Phone.

Call history

Learn how to view call history using a Cisco IP Phone.

Settings

Learn how to adjust the settings on your Cisco IP Phone.