Getting Started with Two-Step Login (Duo)

Introduction

This page provides instructions for getting started with Duo, UO's two-step login service.

Don't know what Duo does? Let the Duck explain:

How to Enroll in Duo

Choose which device(s) to register with Duo and have them available.

Whenever you attempt to log in to a protected service for the first time, enter your Duck ID username and password. Upon doing so, the Duo setup prompt will appear.

Register a hardware token:

If you choose not to use or do not have a smartphone or Duo-capable personal device, hardware tokens can be used instead.

It's that easy — You're enrolled!

When Duo goes into effect for your account, you'll start seeing prompts to confirm your identity with your device when accessing protected services.

Register a backup device (optional, but recommended)

  • We recommend registering at least two devices so that you have a backup method in case your main device is unavailable.
  • The registration instructions are the same as above, with one exception: After your first device has been registered, you'll be required to complete the Duo prompt to change your Duo settings.
  • Don't have a second device? If you're using the Duo Mobile app, it has a built in backup! You can write down passcodes and use them later, even if your device doesn't have service or isn't available.

For more details, see How to register and manage devices for Duo.

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