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    4. Amazon Connect

     Amazon Connect

    Articles about the Amazon Connect call center software.

    Articles (4)

    Amazon Connect FAQ

    Information about Amazon Connect especially highlighting changes from our older Avaya system.

    Amazon Connect: Agent Guide

    Agent guide to use AWS Connect contact-center software

    Amazon Connect: Supervisor Guide

    Supervisor document for using AWS Connect contact-center software

    Amazon Connect: Turning on Notifications

    How to turn on notifications in the Amazon Connect contact-center software

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